NASPO recognizes the value of measuring performance and
identified it as its second highest priority in the top ten ranking of state
procurement focus areas for 2016.
This resource includes four critical success areas and key
performance indicators (KPIs) that the state central procurement organization
should focus on to be successful. NASPO suggests using this limited number of
metrics defined for each area as central to the success of the state central procurement
office. We encourage each office to develop its own KPIs that are strategic,
actionable, relevant, and in line with their statutory requirements, statewide
strategy and organizational goals.
This resource is the result of a collaborative effort by the
Best Practices Committee’s Performance Measures Work Group led by Mike Richart.
Thanks again to all state members who participated in our research and shared their
best practices regarding performance metrics!
To download a copy of this most recent publication, CLICK HERE.
Elena Moreland, Senior Policy Analyst, at (859) 514-9169 if you have any questions
about this publication.