Course Description:
Type: self-paced, online
Description: This Procurement U microlearning explores how and why public procurement officials might encounter depositions in the performance of their duties. The course discusses several recommendations for procurement officials in preparing for an effective deposition.
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey" rel="noopener noreferrer">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones. &nbsp;Closed captions and transcripts are available where applicable.</li>
</ul>
Suggested Audience: Any public sector professional looking to take a bite-sized training about how to prepare for being deposed.
Contact Hours: This course offers 15 minutes (.25 Contact Hours) for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/7e11ed5e-ff2f-4098-bef6-c3e993cadc10/Syllabus_How to Prepare for a Deposition_Final.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>
Universal Public Procurement Certification Council (UPPCC) Certification Alignment: &nbsp;
Certified Professional Public Buyer (CPPB) 
• Domain V: Leadership &amp; Influence&nbsp;
o Competency C: Prepare and deliver information for target audiences 
Certified Public Procurement Officer (CPPO) 
• Domain VI: Leadership &amp; Influence 
o Competency E: Prepare and deliver information for target audience

Preparing for a Deposition

<div style=", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400">
As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank">visit their website here</a>. &nbsp;
&nbsp;Course Description:
</div>
<div style=", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400"></div>
<div style=", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400">
Building a strong procurement workforce starts with investing in people from day one. Join trainers Emily Quigley (NC) and Kristina Sligh (SC) for an engaging discussion on how public sector organizations can create effective onboarding, training, and certification programs that accelerate employee success, strengthen organizational performance, and support long-term career growth. We will explore best practices for onboarding new procurement professionals, balancing compliance requirements with practical skill development, and supporting employees who enter the profession from non-traditional backgrounds. 
We&#8217;ll also examine the role of professional certifications in workforce development, strategies for continuous learning as procurement evolves, and methods for measuring the effectiveness of training programs. Whether you&#8217;re focused on improving retention, developing future leaders, or building a more capable procurement team, this webinar will provide actionable insights to help.
</div>

Grow, Keep, Lead: Workforce Strategies for Public Procurement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>
<div>This course provides an overview of recruitment analytics and the benefits of a data-driven approach to recruitment. You will learn to identify and calculate common recruiting metrics, like time to fill, cost per hire, and source conversion. You will also see how data can be gathered, visually displayed, and analyzed to gain an understanding of the recruitment process and to make improvements when necessary. The predictive analytics lifecycle will also be discussed, along with the way that data patterns over time can be used to make predictions about sourcing, performance, and attrition. And, we will look at the ways that applicant tracking systems (ATSs) support the analytics process by gathering data and sharing key recruitment metrics in real time.</div>



Learning Objectives:&nbsp;
Identify common recruiting metrics; 
Explain a data-driven approach to recruitment; 
Describe the predictive analytics lifecycle; 
Analyze the use of analytics in predicting performance and attrition; 
Explain how to use analytics to identify patterns, locate the most effective sourcing channels, and minimize costs associated with the hiring process; 
Cite examples involving an applicant tracking system (ATS)
Contact Hours:&nbsp;This course is worth (4) hours of continuing education credit
CEUs: .4
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 4 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Recruitment Analytics

Course Description:
Type: self-paced, online
Description: This Procurement U microlearning explores the ways in which collusion might take place within the procurement process. The course defines different types of collusion in public procurement and discusses key indicators of potential collusive behavior.&nbsp;
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey" rel="noopener noreferrer">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones. &nbsp;Closed captions and transcripts are available where applicable.</li>
</ul>
Suggested Audience: Any public sector professional looking to take a bite-sized training about recognizing collusion in public procurement.
Contact Hours: This course offers 15 minutes (.25 Contact Hours) for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/e5102490-1608-4586-982b-5be1a26db9db/Syllabus_Collusion Microlearning.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>
Universal Public Procurement Certification Council (UPPCC) Certification Alignment: 
Certified Professional Public Buyer (CPPB) 
• Domain I: Regulatory &amp; Compliance 
o Competency B: Detect and report unethical and illegal behavior (e.g., collusion, corruption, fraud) &nbsp;
Certified Public Procurement Officer (CPPO) 
• Domain II: Procurement Life Cycle: Pre-Solicitation Planning 
o Competency D: Monitor and report unethical and illegal behavior (e.g., collusion, corruption, fraud)

Recognizing Collusion in Public Procurement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.

 Learning Objectives :

<ol>
<li> Describe the principles and practices that guide quality management activities </li>
<li> Understand how specific tools and techniques can be used to monitor and control quality </li>
<li> Use these tools in combination to create powerful plans and solutions to quality problems </li>
<li> Leverage quantitative and qualitative data to measure and control work </li>
<li> Describe the core competencies involved in several popular quality management methodologies </li>
<li> Employ quality analysis and quality planning approaches to meet customer expectations </li>
</ol>
 Contact Hours :&nbsp;This course offers twelve (12) contact hours for continuing education credit.

 CEUs : 1.2

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 12 hours



<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>




 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;6 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;2 </li>
<li> Strategic/Business PDUs:&nbsp;4</li>
<li></li>
</ul>

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Quality Management Basics

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This completely online and self-paced nine-module risk management course helps educate project managers in identifying and responding to project risk. This course provides a comprehensive preparation for the Project Management Institute®&#8217;s PMI Risk Management Professional (PMI-RMP)® certification exam including exercises, self-assessments, interactive games, and case studies along with exam-taking tips and two full-length, 170-question practice exams covering the required five domains of risk management knowledge.

 Learning Objectives :

<ol>
<li> Explain the risk management process as defined by A Guide to the Project Management Body of Knowledge (PMBOK® Guide) </li>
<li> Assess stakeholder risk tolerance and manage stakeholder expectations and engagement </li>
<li> Demonstrate key processes for documenting risk information </li>
<li> Discuss the steps in developing a risk management plan </li>
<li> Identify and evaluate relevant risks and their potential impact </li>
<li> Explain the process of creating a risk register </li>
<li> Explain key tools and techniques employed in the qualitative and quantitative analysis of risk </li>
<li> Develop risk response strategies and contingency plans </li>
<li> Discuss how risk response plans are successfully executed </li>
<li> Explain how to monitor and control risk, and use lessons learned to refine risk policies and practices </li>
<li> Recognize best practices in all aspects of risk management </li>
</ol>
 Contact Hours :&nbsp;This course offers thirty (30) contact hours for continuing education credit.

 CEUs : 3

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
<li> Guaranteed exam passing </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 30 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;17.25 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;17.25 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;5.25 </li>
<li> Strategic/Business PDUs:&nbsp;7.5</li>
<li></li>
</ul>

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Project Risk Management: PMI-RMP Exam Prep

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

 Learning Objectives :

<ol>
<li> Define a team and identify six common types of teams </li>
<li> Explain Bruce Tuckman&#8217;s model of group development </li>
<li> Describe how the project life cycle is relevant to team issues </li>
<li> List the three sources of power for project management team leaders </li>
<li> Describe ways to manage stakeholder expectations </li>
<li> Explain different types of team building activities </li>
<li> Define reflective listening </li>
<li> Identify the challenges of virtual teams and how they relate to the project management team leader&#8217;s roles </li>
<li> Compare and contrast voting and consensus as methods for decision-making </li>
<li> More effectively identify and resolve team problems </li>
<li> Explain the different characteristics of effective and open team communication </li>
<li> Identify the best practices for using e-mail and telephone among team members </li>
<li> Identify several common team problems and apply methods for resolving these issues </li>
</ol>
 Contact Hours :&nbsp;This course offers eighteen (18) contact hours for continuing education credit.

 CEUs : 1.8

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 18 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;4 </li>
<li> Leadership PDUs:&nbsp;13 </li>
<li> Strategic/Business PDUs:&nbsp;1 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;10 </li>
<li> Strategic/Business PDUs:&nbsp;1 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;2 </li>
<li> Leadership PDUs:&nbsp;10 </li>
<li> Strategic/Business PDUs:&nbsp;1 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;10 </li>
<li> Strategic/Business PDUs:&nbsp;1 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;10 </li>
<li> Strategic/Business PDUs:&nbsp;1 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;10 </li>
<li> Strategic/Business PDUs:&nbsp;1</li>
<li></li>
</ul>


This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Project Management Team Leadership

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>
Project Management Foundations provides a quick overview of the fundamentals of project management. It defines primary concepts, explains basic terminology, and explores two of the most popular methodologies&#8211;Waterfall and Agile&#8211;employed by successful project leaders and their organizations. It covers the five stages (Initiating, Planning, Executing, Monitoring &amp; Controlling, and Closing) of a Waterfall project and shows how those stages interconnect to help complete projects. It provides a simple interpretation of a common Agile development cycle, identifying and explaining essential Agile concepts along the way. And it recognizes several professional certifications and accreditations that practitioners can obtain to help them better understand and apply established project management principles and improve project outcomes.
</div>



Learning Objectives:&nbsp;
Understand common project management terminology; 
Compare and contrast two common project management methodologies; 
Describe the basics concepts of Waterfall project management; 
Define Agile development and describe the Agile cycle; 
Identify several prominent project management certification and accreditation programs
Contact Hours:&nbsp;This course is worth (10) hours of continuing education credit
CEUs: 1
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 10 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Project Management Foundations

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Course Technology Requirements:
<ul style="color: #303335;, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;background-color: #FFFFFF">
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" style="color: #399DDD" target="_blank">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Credits: 1

Procurement Under FEMA Awards Webinar

&nbsp;
As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Course Technology Requirements:
<ul style="color: #303335;, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;background-color: #FFFFFF">
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" style="color: #399DDD" target="_blank">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Credits: 1

Procurement Currents: Q3 Quarterly Economic Outlook

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
&nbsp;
Course Description:
Course Technology Requirements:
<ul style="color: #303335;, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;background-color: #FFFFFF">
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" style="color: #399DDD" target="_blank">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Credits: 1

Procurement Currents: Q1 Quarterly Economic Outlook

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: This course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working. Implemented properly, these techniques can produce extraordinary results for stakeholders and customers.

Learning Objectives:

<ol>
<li>Define essential Scrum terms and identify the interdependent nature of key concepts</li>
<li>Summarize the specific, distinct roles that practitioners assume in effective Scrum frameworks</li>
<li>Identify the stages of the Scrum cycle and demonstrate how these stages combine to meet evolving customer needs and requirements</li>
<li>Compare and contrast the three primary Scrum artifacts and detail how they integrate to ensure a common understanding of project expectations</li>
<li>Explore several tools and techniques that help project participants meet and exceed customer needs and wants</li>
</ol>
Contact Hours:&nbsp;This course offers ten (10) contact hours for continuing education credit.

CEUs: 1

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 10 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.


Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs: 4</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
PMI-ACP®

<ul>
<li>Technical PDUs: 4</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs: 2</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Principles of Scrum

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Learn how to create presentation slides that complement your message and engage your audience. This introductory-level course covers the basic tools and functions required to craft custom slides using Microsoft&#8217;s PowerPoint. Functions covered in the course include inserting text boxes and images, presenting information with tables, charts, and SmartArt, incorporating transitions and animation, and formatting slide layouts. During the course, you will learn how to build a presentation from start to finish and will gain a greater understanding of the most popular PowerPoint tools.

Learning Objectives&nbsp;
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Identify and understand the different components of the PowerPoint interface</li>
<li>Create, delete, duplicate, and rearrange slides</li>
<li>Insert and edit text boxes with consideration for readability</li>
<li>Import images into a PowerPoint slide from different sources</li>
<li>Utilize the Shapes and SmartArt tools to communicate concepts visually</li>
<li>Add charts, graphs, and tables to present information in a non-text format</li>
<li>Incorporate transitions and animations into a slide</li>
<li>Apply a PowerPoint theme to a presentation</li>
<li>Leverage certain PowerPoint tools to prepare and deliver a presentation</li>
<li>Save, export, and print a presentation</li>
</ul>
Contact Hours: This course is worth three (3) hours of continuing education credit
CEUs: .3
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete:3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PowerPoint Basics

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;In many organizations, risk and uncertainty are seen as threats that must be planned for, controlled, and (if possible) eliminated entirely. But, are risk and uncertainty inherently bad? Couldn&#8217;t they be opportunities to reimagine things and create a powerful new approach? This self-paced, fully online course will help you view risk and uncertainty as a possibility instead of a danger. You&#8217;ll see uncertainty as a way to examine and improve on existing conditions, opening up new possibilities or pathways that will help you achieve your goals. And for those risks that truly are threats, you&#8217;ll develop a risk mitigation approach that will help you address problems and potentially uncover skills and abilities you can transfer to other areas of work to improve outcomes and results.
Learning Objectives:&nbsp;
<ol>
<li>Define risk and uncertainty in the context of project management</li>
<li>Embrace uncertainty and view change as an opportunity</li>
<li>Establish a basic risk management process and describe specific risk reduction strategies</li>
<li>Create a risk management framework to help identify, categorize, manage, and document project risks</li>
<li>Recognize how the potential impact of risk can increase or decrease over a project&#8217;s life cycle</li>
<li>Assess and describe a stakeholder&#8217;s risk appetite and/or risk tolerance</li>
<li>Distinguish between positive and negative risks and employ strategies for handling each type</li>
<li>Apply adaptive risk management decision-making strategies</li>
<li>Describe the importance of contingency plans and determine potential fallback strategies</li>
</ol>
Contact Hours: This course is worth three (3) hours of continuing education credit
CEUs: .3
Key Features:
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PM Skills®: Embracing Risk and Uncertainty

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>
In recent years, views of leadership have changed. Today there is a greater understanding of the varieties of leadership in business, government, education, healthcare, and not-for-profit organizations, as well as in more personal areas like team leadership and family settings.
As a project leader, honing your leadership skills will allow you to successfully meet project objectives while motivating and engaging your team. Improving your leadership skills will enhance your standing as an asset to your organization while fostering team, project, and organizational evolution.
</div>



Learning Objectives:&nbsp;
Define leadership and the bases of leadership; 
Describe authority, commitment, and the qualities of leadership; 
Differentiate between leadership and management; Identify effective leadership skills and practices; 
Analyze common leadership pitfalls; 
Examine various leadership styles; 
Employ effective delegation skills and identify areas where delegated authority could be applied; 
Recognize the role that ethical leadership plays in building an organizational culture; 
Understand virtual teams and proper productivity tools; 
Describe accountability and communication best practices to successfully lead teams; 
Demonstrate and model effective leadership qualities as you interact with your teammates, coworkers, and colleagues
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PM Skills: Leadership

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>
As a project leader, your project&#8217;s stakeholders are some of your greatest assets. However, those assets are only valuable if you collaborate with and involve them on a regular basis. Customers, colleagues, team members, management, the community at large—they all have something to offer, but to capitalize on these resources, you&#8217;ll need effective interaction and continuous stakeholder engagement to uncover their true worth.
This self-paced, fully online course will help you successfully collaborate with your stakeholders to improve your chances for project success. You&#8217;ll learn to identify, analyze, manage, and encourage your stakeholder groups to be an integral part of your project&#8217;s outcomes. And you&#8217;ll see how meaningful interaction and engagement can strengthen cooperative efforts and enhance results to exceed expectations and requirements.


Learning Objectives:&nbsp;
Recognize the different categories of stakeholders; 
Identify and engage with those stakeholders to enhance project success; 
Construct a communication plan that fosters stakeholder and employee interaction and engagement; 
Employ tools and techniques to help you analyze stakeholders and manage their involvement; 
Explain how power, urgency, and legitimacy affect stakeholder status; 
Differentiate between push, pull, and interactive communication; 
View employees and customers as important stakeholders whose needs must be taken into consideration; 
Describe how to encourage employee involvement and foster favorable project performance
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

PM Skills: Interaction and Engagement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
To efficiently lead projects, project managers need more than tools and techniques—they need skills that allow them to assess data and information and to make the most appropriate and effective decisions possible. They need to ask the right questions that will help them diagnose problems and make the right choices to propel teams to successful outcomes.

This self-paced, fully online course will guide learners through a systematic decision-making process for making carefully considered choices and reaching fully examined conclusions. It will help to refine and develop critical thinking and reasoning skills that will enable project leaders to assess options, generate plans of action, and put their teams in positions to succeed.

Learning Objectives:&nbsp;
Define critical thinking and explain how it can be used to enhance decision making; 
Describe the steps that teams and individuals use to make effective decisions; 
Identify and overcome barriers to critical thinking; 
Articulate the role that uncertainty and risk play in the decision-making process; 
Employ a systematic decision-making model that will help move projects forward
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PM Skills: Critical Thinking and Decision Making

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
Communication is a critical aspect of any successful project. Effective project teams communicate continuously, to share knowledge, clarify project objectives, and address issues. Project practitioners spend a large amount of their time engaged in interpersonal communication activities, ensuring that information is widely distributed and participants are kept up to date on all project objectives. But some project participants may not have the required expertise or ability to communicate effectively.&lt;/p&gt;
&lt;p&gt;This self-paced, fully online course will help project leaders understand and coordinate verbal and written forms of communication within and between project teams. It will help focus and clarify communication techniques and allow clear, concise, and direct interactions among all project practitioners and stakeholders.

Learning Objectives:&nbsp;
Employ effective interactive communication as a project leader; 
Implement the correct communication models and methods to ensure a proficient transfer of information; 
Manage project communications using appropriate written, verbal, and nonverbal communication media; 
Integrate collaborative communication best practices into project team activities and stakeholder interactions; 
Encourage open communication techniques among project participants; 
Exhibit cultural sensitivity when communicating with diverse project groups; 
Recognize and address dysfunctional communication patterns among project practitioners; 
Identify potential communication issues and resolve them successfully
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PM Skills: Communication

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This online course focuses on how project managers can resolve conflicts in a project setting. Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

 Learning Objectives :

<ol>
<li> Identify the stages of conflict </li>
<li> Recognize the structural differences that can cause conflict </li>
<li> Distinguish between different conflict types and apply strategies to resolve them </li>
<li> Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict </li>
<li> Compare different negotiation styles and describe when each should be used </li>
<li> Demonstrate how power and BATNA can be used as tools during negotiations </li>
</ol>
 Contact Hours :&nbsp;This course offers two (2) contact hours for continuing education credit.

 CEUs : 0

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 2 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;0.75 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0.75 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25 </li>
</ul>


 PMI-SP® 

<ul style="list-style-type: circle">
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;1.25</li>
</ul>


This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

PM Primer: Conflict Resolution

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management. To be effective, project practitioners need to do more than just apply tools and techniques. They need to think critically about their projects and make good decisions that will put themselves &#8211; and their teammates &#8211; in positions to succeed.

 Learning Objectives :

<ol>
<li> Explain how critical thinking can be used to enhance decision making </li>
<li> Describe the steps that teams and individuals use to make effective decisions </li>
<li> Employ the Davenport-Kim three-stage model of decision making </li>
<li> Recognize the role that uncertainty and risk play in the decision-making process </li>
<li> Discuss how the Myers-Briggs Type Indicator helps in understanding decision-making approaches </li>
</ol>
 Contact Hours :&nbsp;This course offers two (2) contact hours for continuing education credit.

 CEUs : 0

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 2 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;0.75 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25 </li>
</ul>


 PMI-SP® 

<ul style="list-style-type: circle">
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li> </li>
</ul>

PM Primer: Cognitive Ability and Decisiveness

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This course provides a comprehensive preparation for the Program Management Professional (PgMP)® certification exam including exam-taking tips, comprehensive module quizzes, and over 200 practice questions covering the areas of knowledge as described in PMI&#8217;s Program Management Professional Exam Content Specification.

 Learning Objectives :

<ol>
<li> Explain the overlapping nature of program activities, interdependencies, and the five Program Management Performance Domains </li>
<li> Prepare effectively to pass the PMI-PgMP Exam </li>
<li> Illustrate how organizational strategic objectives are related to program management and benefits delivery </li>
<li> Explain how benefits are transferred and sustained effectively </li>
<li> Recognize how to effectively manage resources and communicate with all stakeholders </li>
<li> Identify key project stakeholders and continuously engage them in appropriate program activities </li>
<li> Explain the stages of the program life cycle </li>
<li> Recognize the goal of governance in program management </li>
<li> Recognize best practices in risk management </li>
</ol>
 Contact Hours :&nbsp;This course offers twenty-five (25) contact hours for continuing education credit.

 CEUs : 2.5

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Over 200 practice questions </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Guaranteed exam passing </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
<li> Audio-enabled </li>
</ul>
&nbsp; &nbsp;Refund Policy: &nbsp;&nbsp; You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

&nbsp; &nbsp;Notes:&nbsp; Estimated time to complete: 25 hours

<ul>
<li>&nbsp; &nbsp;This course aligns with the &nbsp;</li>
<li>&nbsp; &nbsp;This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. &nbsp;</li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;8.25 </li>
<li> Leadership PDUs:&nbsp;7.5 </li>
<li> Strategic/Business PDUs:&nbsp;9.25 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0.5 </li>
<li> Leadership PDUs:&nbsp;7.5 </li>
<li> Strategic/Business PDUs:&nbsp;9.25 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;7.5 </li>
<li> Strategic/Business PDUs:&nbsp;9.25 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;7.5 </li>
<li> Strategic/Business PDUs:&nbsp;9.25 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;1.25 </li>
<li> Leadership PDUs:&nbsp;7.5 </li>
<li> Strategic/Business PDUs:&nbsp;9.25 </li>
</ul>


 PMI-SP® 

 Technical PDUs:&nbsp;0.25 
 Leadership PDUs:&nbsp;7.5 
 Strategic/Business PDUs:&nbsp;9.25
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff. 
<ul></ul>

PgMP Exam Prep Course

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>This course examines how one can become a more creative person. By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap into their personal creativity and apply it to organizational challenges.</div>

Learning Objectives:&nbsp;
Describe the basis of personal creativity; Explain the uses of creative tools; Employ creative tools like SCAMPER, random input, mind mapping, and DO IT; Describe the key characteristics of personal creativity; Assess the issues surrounding measuring creativity
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Personal Creativity

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Planning a career and building a network can be overwhelming when you are new to state procurement. Join this session to hear advice from professional development and procurement leaders on building a successful career in public procurement, including the resources available to you along the way and how to build a professional procurement network that supports your goals.

Learning Objectives:&nbsp;

<li> Identify professional development and career resources available.</li>
<li> Discuss building a career in public procurement.</li>
<li> Review the importance of certification for career building.</li>
<li> Identify professional procurement networks.</li>

New to Procurement? Building a Career and Professional Network

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Making meaningful connections can be critical to professional success. Although many find networking to be difficult, it is a learned skill that can improve with technique and practice. This course introduces techniques and strategies for networking, finding mentors, and attracting sponsors, as well as common anxieties and obstacles that people face when trying to expand their professional connections. It highlights the ways that networking can be both particularly difficult and especially important for women in business.

Learning Objectives:&nbsp;
<ol>
<li>Explain the principles of networking</li>
<li>Discuss networking challenges that many women face</li>
<li>Find and use available networking tools and resources</li>
<li>Discuss how to approach, build, and maintain professional networks</li>
<li>Discuss the best and worst networking practices</li>
<li>Consider what makes for a meaningful mentoring relationship</li>
<li>Identify pitfalls of mentorship programs</li>
<li>Distinguish between mentorship and sponsorship</li>
</ol>
Contact Hours: his course is worth three (3) contact hours of continuing education credit.
CEUs: .3&nbsp;
Key Features:&nbsp;
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;1.5</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;1.5</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;1.5</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1</li>
<li>Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Networking and Mentorship for Women in Business

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description: This course defines negotiation and reviews the importance of advocating for yourself and your interests. Because negotiation tends to be characterized in a stereotypically masculine way, this course considers some of the challenges that women tend to face when negotiating. The course reviews key negotiation concepts such as BATNA and ZOPA as well as common negotiation mistakes and the five stages of the negotiation process. The course-takers will also engage in negotiation scenarios for opportunities to prepare for common situations they may encounter. 

Learning Objectives
<ol>
<li>Define negotiation</li>
<li>Explain why negotiations are important</li>
<li>Describe some of the challenges women tend to face when negotiating</li>
<li>List critical negotiation skills</li>
<li>Describe common negotiation mistakes and impasses</li>
<li>Define key concepts like BATNA and ZOPA</li>
<li>Describe the importance of preparation</li>
<li>Formulate an opening position and explain when to make the first offer</li>
<li>Distinguish between different bargaining approaches and their advantages and disadvantages</li>
<li>Consider circumstances where pressing pause or walking away is the best step in a negotiation</li>
<li>Describe what is involved in closing and implementing a deal</li>
<li>Explain how to approach common negotiation scenarios</li>
</ol>
Contact Hours: This course is worth three (3) contact hours for continuing education credit
CEUs: .3
Key Features:&nbsp;
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;1.75</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;1.75</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;1.75</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Negotiation for Women in Business

Course Description:
Type: self-paced, online
Description: This Procurement U microlearning explains what trade agreements are and the different forms they can take, explores the relationship between trade agreements and public procurement, and provides additional considerations and resources to learn more.
Course&nbsp;Technology&nbsp;Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Suggested Audience: Any public procurement professional looking to gain a basic understanding of trade agreements and the potential impact on public procurement.
Contact Hours: This course offers 30 minutes (.5 Contact Hours) for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/c15c3e89-482e-4c76-bc5f-72d8a80dc9af/Navigating%20Trade%20Agreements%20in%20Public%20Procurement%20Syllabus%20(2).pdf">Course Syllabus</a>
Universal Public Procurement Certification Council (UPPCC) Certification Alignment: 
Certified Professional Public Buyer (CPPB) 
• Domain I. Regulatory &amp; Compliance 
o Competency D. Apply unique attributes of regional, national, and international procurement processes (e.g., currency exchange, customs, documentation, logistics, tariffs) 
Certified Public Procurement Officer (CPPO) 
• Domain II. Regulatory &amp; Compliance 
o Competency F. Monitor unique attributes of regional, national, and international laws, policies, and procedures (e.g., geo-political issues, logistics, tariffs, trade agreements)

<ul>
</ul>

Navigating Trade Agreements in Public Procurement

Modernizing Your Procurement Office

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;This is an introductory-level course designed to both build a foundation of essential skills in Microsoft Word and to gain a greater understanding of its interface and design elements. The course focuses on mastering the fundamental tasks performed in Word, including writing, proofing, finalizing, and printing a document.

Learning Objectives
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Identify the interface components of a Word document</li>
<li>Summarize the purpose of a Word document</li>
<li>Choose appropriate customization options for the Ribbon and the Quick Access Toolbar</li>
<li>Change the font, typeface, document, and paragraph formats</li>
<li>Demonstrate proficiency with document and paragraph layout formats</li>
<li>Change themes and styles to match the document&#8217;s purpose</li>
<li>Use track changes, word count, and spell check</li>
<li>Create a formatted, proofed, and printed Word document</li>
</ul>
Contact Hours: This course offers three (3) hours of continuing education credit.
CEUs: .3
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Microsoft Word Basics

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As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
</div>
<div style="margin: 0;padding: 0;clear: both;cursor: text;overflow: visible;position: relative;direction: ltr;color: #000000;, Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0;text-transform: none;white-space: normal;background-color: #FFFFFF"></div>
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Join us for an engaging webinar on procurement market research and how it can strengthen your sourcing strategy. 

Learn practical techniques for: 
<ol>
<li style="margin-top: 0;margin-right: 0;margin-bottom: auto;padding: 0;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: #FFFFFF;color: #000000;text-align: left;text-indent: 0">Identifying suppliers</li>
<li style="margin-top: 0;margin-right: 0;margin-bottom: auto;padding: 0;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: #FFFFFF;color: #000000;text-align: left;text-indent: 0">Benchmarking pricing</li>
<li style="margin-top: 0;margin-right: 0;margin-bottom: auto;padding: 0;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: #FFFFFF;color: #000000;text-align: left;text-indent: 0">Assessing market capacity before you issue a solicitation</li>
<li style="margin-top: 0;margin-right: 0;margin-bottom: auto;padding: 0;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: #FFFFFF;color: #000000;text-align: left;text-indent: 0">Tools to enhance market research</li>
<li style="margin-top: 0;margin-right: 0;margin-bottom: auto;padding: 0;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: #FFFFFF;color: #000000;text-align: left;text-indent: 0">Lessons learned from colleagues </li>
</ol>
This session will include real-world examples and tips you can apply right away. 
</div>

Market Research: Your Biggest Questions, Answered

As we enter a new phase in a post-COVID workplace, many public procurement offices are either continuing to use a remote/hybrid work environment or are transitioning back to the office. In this session, the presenters will discuss how these work models can be challenging yet effective for a public procurement office. They will dive into the challenges that offices face in managing their staff in these environments, review different strategies to help manage a remote/hybrid staff, and discuss what making the transition back to in-person looks like. They will also introduce attendees to various tools they use to help in daily management of a remote/hybrid staff to make a public procurement office successful for the future.&nbsp;

Learning Objectives:&nbsp;

<li> Identify challenges and benefits of a remote or hybrid workplace.</li>
<li> Discuss management strategies to help facilitate remote/hybrid work and make the transition back to the office.&nbsp;</li>
<li> Review different technical tools available to manage a remote/hybrid workplace.</li>

Managing Staff Remotely in a Post-COVID Workplace & Making the Transition Back to the Office

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : As businesses are increasingly turning to technology to handle both internal and external communications, the notion of a centralized workforce that meets face-to-face on a daily basis is becoming less common. Companies are embracing the idea of employing remote workers—from both near and far—who can provide a diverse range of skills and viewpoints without being bound by location. While there are many advantages to remote work for both the company and the individual, managers must be aware of the challenges that can arise when employing remote workers. This course explores the benefits and drawbacks of remote work and provides managers with tips for helping their remote workers stay connected and motivated.

 Learning Objectives :

<ol>
<li> Identify the reasons why people choose to work remotely </li>
<li> Examine current attitudes toward remote work </li>
<li> Consider some of the myths surrounding remote work </li>
<li> List the benefits and drawbacks of remote work arrangements </li>
<li> Assess whether their company is well-suited for remote work arrangements </li>
<li> Identify the top challenges when it comes to leading remote employees </li>
<li> Discuss best practices for hiring and onboarding remote employees </li>
<li> Explore ways to develop remote workers </li>
<li> Consider how to effectively communicate with remote employees </li>
<li> Develop strategies for providing feedback to remote workers </li>
<li> Identify ways to motivate and connect with remote employees </li>
</ol>
 Contact Hours :&nbsp;This course offers three (3) contact hours for continuing education credit.

 CEUs : .3

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 3 hours

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.&nbsp;Learners will have three attempts at all graded assessments.



 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;1.25 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0.25 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0.25 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.25 </li>
<li> Strategic/Business PDUs:&nbsp;0.5</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Managing Remote Employees

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Type &nbsp;&nbsp; : self-paced, online &nbsp;&nbsp; &nbsp;Access Time &nbsp;&nbsp; : 365 days from enrollment &nbsp; &nbsp;Description &nbsp;&nbsp; : This course presents a streamlined approach to project management based on the best practices of experienced, effective project managers. It cuts through the clutter and focuses on the key principles of project management in the real world, offering tools and techniques for achieving project success. This course provides a clear road map for leading a project through the five key project stages: &nbsp;Initiating, Planning, Controlling, Executing and Closing. You&#8217;ll be exposed to the basic tools employed in each of these stages, including templates for a comprehensive project plan, work breakdown schedules, task list, issue list, risk register and close-out documents. Each stage is illustrated by examples and video commentary by project management professionals, where you can see how best practices are applied to solve project challenges.

&nbsp; &nbsp;Learning Objectives &nbsp;

<ol>
<li>&nbsp; &nbsp;Understand the five project stages (Initiating, Planning, Controlling, Executing and Closing) &nbsp;</li>
<li>&nbsp; &nbsp;Recognize constraints for projects (scope, time, and budget) &nbsp;</li>
<li>&nbsp; &nbsp;Explain key project management terminology &nbsp;</li>
<li>&nbsp; &nbsp;Outline the keys to a successful project launch &nbsp;</li>
<li>&nbsp; &nbsp;Understand how to establish project goals and deliverables with stakeholders &nbsp;</li>
<li>&nbsp; &nbsp;Manage the planning, execution, and control of your projects &nbsp;</li>
<li>&nbsp; &nbsp;Recognize project management best practice, including Agile, Lean, and other techniques &nbsp;</li>
<li>&nbsp; &nbsp;Understand project team dynamics &nbsp;</li>
<li>&nbsp; &nbsp;Understand how to communicate clearly with stakeholders and project team members &nbsp;</li>
<li>&nbsp; &nbsp;Recognize effective tools for change management &nbsp;</li>
<li>&nbsp; &nbsp;Explain and employ key tools and techniques employed in the five stages &nbsp;</li>
<li>&nbsp; &nbsp;Manage the closing process for your project, including &nbsp;transfer, acceptance, and approval &nbsp;</li>
</ol>
&nbsp; &nbsp;Contact Hours &nbsp;&nbsp; : This course offers ten (10) contact hours for continuing education credit. &nbsp; &nbsp;CEUs &nbsp;&nbsp; :10&nbsp; 
<ul>
</ul>
&nbsp; &nbsp;Refund Policy: &nbsp;&nbsp; You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

&nbsp; 
&nbsp; &nbsp; CAPM®/PMP®/PgMP® &nbsp;&nbsp;&nbsp; &nbsp;Technical PDUs: 4.25 &nbsp; &nbsp; Leadership PDUs: 4.5 &nbsp; &nbsp; Strategic/Business PDUs: 1.25 &nbsp;&nbsp;

&nbsp; &nbsp; PfMP® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp; &nbsp;Leadership PDUs: 4.5 &nbsp; &nbsp; &nbsp; Strategic/Business PDUs: 1.25 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-ACP® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp; &nbsp;Leadership PDUs: 4.5 &nbsp; &nbsp; &nbsp; Strategic/Business PDUs: 1.25 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-PBA® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp; &nbsp; Leadership PDUs: 4.5 &nbsp; &nbsp; &nbsp; Strategic/Business PDUs: 1.25 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-RMP® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp; &nbsp;Leadership PDUs: 4.5 &nbsp; &nbsp; &nbsp;Strategic/Business PDUs: 1.25 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-SP® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp; &nbsp; Leadership PDUs: 4.5 &nbsp; &nbsp; &nbsp; Strategic/Business PDUs: 1.25&nbsp;

Managing Real World Projects

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment

Description:&nbsp;To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum. 

Learning Outcomes:
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe how managers must handle people&#8211;subordinates, peers, superiors, and customers&#8211;to achieve goals</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain how delegation is a key tool for managing</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Discuss the role of emotional intelligence (EI) in managing</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Understand your own attitudes toward empowering management</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe the major organizational structures and the differences between them</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the different factors that motivate workers and how a manager can use them to improve employee performance</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify the defining characteristics, benefits, and unique challenges of empowered teams</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain how coaching employees is a vital part of managing in any organization</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Discuss the challenges of discipline and how a manager should deal with such situations</li>
</ul>

Key Features:
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Real-world case studies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Video content</li>
</ul>
Contact Hours: This course is worth five (5) hours of continuing education credit.
CEUs: .5
Refund Policy:&nbsp;You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course. 

Notes:&nbsp;
Estimated time to complete: 5 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.

Managing People

Course Description:
Type: self-paced, online
Description: This Procurement U microlearning explores the importance and relevance of open records laws within public procurement. The course reviews key considerations for public procurement professionals in preparing for open records requests and managing requests when they arise.
Many jurisdictions have open records laws in place stating which governmental information is subject to public disclosure. These laws sometimes use the term Freedom of Information Act (FOIA), similar to the legislation at the federal level, but they may take different names or forms.
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey" rel="noopener noreferrer">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones. &nbsp;Closed captions and transcripts are available where applicable.</li>
</ul>
Suggested Audience: Any public sector professional looking to take a bite-sized training about managing requests for open records.
Contact Hours: This course offers 15 minutes (.25 Contact Hours) for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/c69533ac-9d85-4800-a136-c13b3db5b639/Syllabus_Open Records Requests.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>
Universal Public Procurement Certification Council (UPPCC) Certification Alignment: 
Certified Professional Public Buyer (CPPB) 
• Domain I: Regulatory &amp; Compliance 
o Competency C: Apply confidential and/or proprietary laws, policies, and procedures (e.g., communications, public records requests, redaction, trade secrets) 
Certified Public Procurement Officer (CPPO) &nbsp;
• Domain II: Regulatory &amp; Compliance 
o Competency E: Apply confidential and/or proprietary laws, policies, and procedures (e.g., communications, public records requests, redaction, trade secrets)

Managing Open Records Requests

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;If you&#8217;re a manager and have not had any management coursework or experience, you may be looking for some foundation in management basics. This course considers the fundamentals of management and how managers can be effective in organizational settings. Starting by defining the role of a manager and how management differs from leadership and administration, the course then discusses management styles and seeks to help you identify your own management style.
<section style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Learning Outcomes
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Define the role of management and managers in an organization</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Distinguish between management, leadership, and administration in theory and in practice</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the three general management styles (authoritarian, participative, and empowerment) and their respective uses</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify your views on hierarchy and management</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Understand the roles of individual contributors and managers and how they differ</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify your own approach toward managing (including personal effectiveness and enjoyment)</li>
</ul>
</div>
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">

</div>
</div>
</div>
</section>
Key Features
<div style="color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Real-world case studies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Video content</li>
</ul>
Contact Hours: This course is worth five (5) hours of continuing education credit.&nbsp;
CEUs: .5
Notes:&nbsp;
Estimated time to complete: 5 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

</div>
</div>

Managing in a Modern Organization

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Type: self-paced, online
This Procurement U online course is designed to offer perspective on conflict, common sources of discord and some typical responses to it. You’ll also discover techniques to resolve conflict, address anger, and stop hostile behavior. &nbsp;You will learn how to determine when conflict management is needed and how to apply it, in order to maintain a productivity in the workplace.
This course is a web-based training that is self-paced. Given the length, you are encouraged to take the course in small segments that meet the needs of your schedule. You determine, when, where, and at what speed you complete this course.
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Suggested Audience: Procurement professionals looking to gain a better understanding of how to manage conflict in a professional setting.
Contact Hours: This course offers 1 contact hour for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/ee5b66b6-d747-4fe0-a7a6-4c4743df877e/Managing Conflict Syllabus(3).pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>

Managing Conflict

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
As a state member, are you thinking about how you can make a connection with your local college or university? As an academic partner, are you thinking about ways to engage with states? In this session, we review key takeaways from the conference and create an action plan for next steps.
Learning Objectives
1.&nbsp;To connect state members with NASPO academic partners and develop ideas for further engagement beyond the conference.
2. To develop a personal action plan for developing a relationship with a university or procurement partner.

Making a Local Connection: Engaging with States, Colleges, and Universities

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : Leading a team through any task or project requires special skills, and an understanding of the team dynamic and politics. This introductory-level course for managers or anyone interested in leading teams, addresses the key issues surrounding leadership in a team environment. Why is leadership important to team success? What is required of a team leader to lead his team effectively? This course considers how team leaders must account for the special and unique circumstances of working in a team, where responsibility, accountability, communication, and leadership are shared.

 Learning Objectives :

<ol>
<li> List and identify the key characteristics and types of teams </li>
<li> Recognize the benefits and challenges of empowered teams that leaders need to be aware of </li>
<li> Identify differences in the primary and secondary roles filled by empowered teams and team leaders </li>
<li> Recognize the key sources of motivation for empowered teams </li>
<li> Explain Tuckman&#8217;s model of team development </li>
<li> Recognize the key qualities and skills of a team leader </li>
<li> State the value of using the &#8220;checklist for team leaders&#8221; </li>
<li> Recognize and apply suggested approaches for managing conflict in teams </li>
<li> Discuss the different approaches needed for leading virtual teams </li>
</ol>
 Contact Hours :&nbsp;This course offers five (5) contact hours for continuing education credit.

 CEUs : .5

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 5 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;1 </li>
<li> Leadership PDUs:&nbsp;4 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;4 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;4 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;4 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;4 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;4 </li>
</ul>
&nbsp; &nbsp; Strategic/Business PDUs: 0&nbsp;

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Leading Teams

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : Whether adopting new technology or adapting to a drastic shift in an organization&#8217;s core focus, change is a constant in any successful business. Managers play a fundamental role in successful effecting changes across an organization, and meanwhile, humans, by nature, will often resist change out of fear of the unknown. This introductory course addresses the key issues managers face in a dynamic environment. By understanding the steps in effecting change and how to overcome resistance, a manager can successfully lead change at various levels of an organization.

 Learning Objectives :

<ol>
<li> Discuss organizational change and the forms it can take </li>
<li> Describe Kotter&#8217;s Eight Step Process recommended for implementing change successfully </li>
<li> Outline Lewin&#8217;s model of change and discuss its limitations </li>
<li> Identify the factors a leader or manager can employ to promote change </li>
<li> Outline the change initiative planning process </li>
<li> Explain the role of a leader in communicating change </li>
<li> Discuss methods to foster participation </li>
<li> Discuss the underpinnings of resistance to change and how to overcome it </li>
<li> Discuss other models of change management (ADKAR, GE CAP, Cisco Change Roadmap) </li>
<li> Match change management models to specific scenarios </li>
<li> Understand strategic change and mastering a changing environment </li>
</ol>
 Contact Hours :&nbsp;This course offers four (4) contact hours for continuing education credit.

 CEUs : .4

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 4 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;1.75 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;1.75 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;1.75 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
<li> Strategic/Business PDUs:&nbsp;0.5 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1.75 </li>
</ul>
&nbsp; &nbsp; Strategic/Business PDUs: 0.5 &nbsp;&nbsp;
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Leading and Managing Change

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online course bundle.&nbsp;Upon purchase, you will be enrolled in each course included in the bundle below.&nbsp;&nbsp;

&nbsp;Access Time: 365 days from enrollment

 Description: The Project Management Institute® (PMI®) requires all credential holders to earn PDUs in the three areas of the PMI Talent Triangle®. MindEdge has combined three online, self-paced courses into this Leadership PDU Bundle, to provide practitioners with many of the PDUs they need to fulfill requirements in this important skill area! The three self-paced courses included in this bundle—Leading Teams, Leading and Managing Change, and Body Language for Leaders—provide 12 PDUs in total, with 7.75 PDUs specifically targeted to Leadership competency. Each of the three courses in the bundle contains real-world examples, videos, interactive games, assessments, and focused instruction. Glossaries and search functions help students quickly and easily navigate through the course, and &#8220;Ask the Expert&#8221; features allow students to pose course-related questions that will be resolved within 24-48 hours by a specialist in the field. Courses included in this certificate program are listed at the bottom of this page.

 Courses Included in this Certificate Bundle:

<ol>
<li>Leading and Managing Change</li>
<li>Leading Teams</li>
<li>Body Language for Leaders</li>
</ol>
 Contact Hours :&nbsp;This certificate bundle&nbsp;offers twelve&nbsp;(12) contact hours for continuing education credit.

 CEUs : 1.2

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

Estimated time to complete: 30 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Leadership PDU Bundle

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This Leadership Assessment lets you assess your leadership skills and helps you hone and strengthen them as well as identify gaps for improvement. The diagnostic output also allows you to compare your assessment results with those of other leaders.

 Learning Objectives :

<ol>
</ol>
 Contact Hours :&nbsp;This course offers zero point five (.5) contact hours for continuing education credit.

 CEUs :0
 Key Features :

<ul>
<li> Mobile-friendly </li>
</ul>
 Notes: 

 Estimated time to complete: .5 hours

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Leadership Assessment

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Type: self-paced, online&nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment
Description:&nbsp;Leaders are people who can change the thoughts, attitudes, and behaviors of the people around them. Successful organizations must have leaders who take them in the right direction. While not all leaders are managers or even occupy positions of authority, managers are often leaders for the employees who report to them. While companies with more women in leadership positions tend to see benefits to their bottom line, gender stereotypes and biases can make it difficult for women to become recognized as leaders and to advance into managerial or executive positions at work. This course reviews various qualities of leaders and styles of leadership and management. It also reviews common managerial challenges and introduces techniques, strategies, and best practices to overcome those obstacles. 
&nbsp;
Learning Objectives:&nbsp;
<ol>
<li>Identify common leadership bases, skills, and qualities</li>
<li>Describe the major theories of leadership</li>
<li>Discuss types of leadership and their advantages and disadvantages</li>
<li>Differentiate between leadership, management, and administration</li>
<li>Recognize the role of leadership in setting the ethical tone for an organization</li>
<li>Describe how managers must effectively lead people—subordinates, peers, and superiors—to achieve goals</li>
<li>Describe the major organizational structures and the differences between them</li>
<li>Discuss the role of emotional intelligence in management</li>
<li>Identify common challenges for women who are in, or looking to be in, positions of management</li>
<li>Understand common challenges for new managers and strategies for handling them</li>
<li>Engage in common managerial tasks like delegating, motivating, coaching, delivering feedback, navigating conflict, and disciplining poor behavior</li>
</ol>
Contact Hours: This course is worth three (3) hours of continuing education credit
CEUs: .3
Key Features&nbsp;
<ol>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Video content</li>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Expert-supported</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0.75</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.5</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Leadership and Management for Women in Business

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type : self-paced, online Access Time : 365 days from enrollment

 Description : Why can it be so difficult to balance our work with our personal lives? And can these pressures be managed in a way that can make you more successful at both? Yes. This introductory course is meant for anyone who recognizes work-life balance as a skill and wants to improve their ability to create this balance. This course looks at methods and techniques to reconcile work and family. You will also consider the question of personal fulfillment and the needs and demands of leadership.

 Learning Objectives :

<ol>
<li> Identify the major sources of work-life balance conflict </li>
<li> Discuss the myths about work-life balance </li>
<li> Identify strategies to achieve balance </li>
<li> Recognize ways to maintain work-life balance </li>
<li> Examine what defines personal fulfillment </li>
<li> Identify those significant elements that play a role in a leader&#8217;s life </li>
<li> Identify nine ways of viewing life&#8217;s choices </li>
<li> Develop and complete a Personal Work-Life Balance Plan </li>
</ol>
 Contact Hours :&nbsp;This course offers three (3) contact hours for continuing education credit.

 CEUs : .3

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

 Estimated time to complete: 3 hours


<ul>
<li> This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. </li>
<li> This course does not require any additional purchases of supplementary materials. </li>
</ul>

 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;2 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;2 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;2 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0 </li>
</ul>


 PMI-SP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;1 </li>
<li> Strategic/Business PDUs:&nbsp;0</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
 &nbsp;

Leaders and Work-Life Balance

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
&nbsp;
Course Description:
Course Technology Requirements:
<ul style="color: #303335;, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;background-color: #FFFFFF">
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" style="color: #399DDD" target="_blank">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Credits: 1

IT Accessibility in Procurement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
<div style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
Technical writing is a highly coveted professional skill that involves absorbing technical information and then communicating it through a document that is tailored to a specific audience, usually to inform, instruct, or persuade. This introductory course will explain what technical writing is and what technical writers do, exploring the tools, techniques, and strategies they employ. It will also guide you through the technical writing process, from initial plans to final revisions.
<section style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Learning Outcomes
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the key attributes of technical writing and describe how to write for a technical audience</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">List the steps in the technical writing process</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Employ effective writing strategies, tools, and templates to convey your meaning accurately and efficiently</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Follow basic design principles, keeping these seven factors in mind: usability; readability; arrangement; color; consistency and contrast; and information display</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe the attributes and components of various technical documents—e.g., reports, proposals, procedures, indexes, and user guides</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Recognize the importance of revision, including a peer review and any applicable usability test</li>
</ul>
</div>
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Key Features
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Video content</li>
</ul>
</div>
</div>
</div>
</section>
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<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Refund Policy
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Contact Hours: 5
CEUs: .5

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>
</div>
</div>
</section>
</div>

Introduction to Technical Writing

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>Introduction to Management is designed for current and prospective managers seeking to understand the foundations of effective management. Managers are employed across industries, functions, and organizational structures to oversee different-sized depart-ments, teams, and groups of workers. However, there are fundamental tools, techniques, skills, and competencies that can help all managers navigate workplace relationships, coach and mentor employees, and lead high-performing teams in accordance with HR laws and managerial best practices. This course will dive into these topics and test acquired knowledge through exercises, games, review checkpoints, and a final assessment.</div>

Learning Objectives:&nbsp;
Identify key strategies for managing people, including remote workers; 
Distinguish between managers and individual contributors as well as the various types of organizational structures; 
Describe the process of hiring, training, and developing employees and memorize key HR laws; 
Support an empowered team and promote high employee performance; 
Identify the various types of difficult employee behavior and understand when to coach, discipline, or terminate an employee; 
Demonstrate emotional intelligence and identify strategies for in-person and virtual communication; 
Determine what should occur before, during, and after a meeting; 
Approach negotiation thoughtfully by considering the negotiation type and employing tools like reservation price, ZOPA, and BATNA; 
Demonstrate time management skills, including prioritization and setting SMART goals; 
Support change initiatives within your organization and minimize employee resistance
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Introduction to Management

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
 Description &nbsp;&nbsp; : No matter your age or what phase of your career you&#8217;re in, leadership is a crucial skill on the path to success. This course examines how to be an effective leader. This course asks the crucial questions about leadership in today&#8217;s organizations: What is leadership and why is it important? What does effective leadership require? What is visionary leadership? What is the role of charisma? What is the difference between managing, administering, and leading? This course offers a balance of the theory of leadership with some real-world application to help you develop this critical skill for personal growth and success.Type &nbsp;&nbsp; : self-paced, online &nbsp;&nbsp; &nbsp;Access Time &nbsp;&nbsp; : 365 days from enrollment

&nbsp; &nbsp;Learning Objectives &nbsp;&nbsp; :

<ol>
<li> Define leadership and explain its importance </li>
<li> Discuss some of the better-known leadership theories </li>
<li> Distinguish leadership from management and administration </li>
<li> Recognize the role of leadership in setting the ethical tone for an organization </li>
<li> Describe the principles for building an ethical culture </li>
<li> Explore how leadership requires setting an ethical example </li>
<li> Discuss how leaders can deal with ethical lapses </li>
<li> Describe the role of leadership during an ethical crisis </li>
<li> Apply ethical principles to workplace scenarios </li>
<li> Discuss the positives and negatives surrounding charismatic leadership </li>
<li> Recognize the importance of training, learning, and role-playing in leadership </li>
<li> Discuss the seven bases for leadership </li>
<li> Explain why formal authority alone does not guarantee leadership </li>
<li> Discuss the nine key qualities for leadership </li>
<li> Identify the five central skills needed for effective leadership </li>
<li> Explain the role of leadership in shaping an organization&#8217;s culture </li>
</ol>
 Contact Hours :&nbsp;This course offers five (5) contact hours for continuing education credit.

 CEUs : .5

 
<ul>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

&nbsp; &nbsp;Notes:&nbsp; Estimated time to complete: 5 hours 
 &nbsp;This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours. &nbsp;This course does not require any additional purchases of supplementary materials. &nbsp;

&nbsp; &nbsp;CAPM®/PMP®/PgMP® &nbsp;&nbsp;Technical PDUs: 0 &nbsp; Leadership PDUs: 5 &nbsp; Strategic/Business PDUs: 0 &nbsp;&nbsp;

&nbsp; &nbsp; PfMP® &nbsp;&nbsp; Technical PDUs: 0 &nbsp; Leadership PDUs: 5 &nbsp; Strategic/Business PDUs: 0 &nbsp;&nbsp;

&nbsp; &nbsp;PMI-ACP® &nbsp;&nbsp;&nbsp; &nbsp; Technical PDUs: 0 &nbsp; &nbsp;Leadership PDUs: 5 &nbsp; &nbsp;Strategic/Business PDUs: 0 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-PBA® &nbsp;&nbsp; Technical PDUs: 0 &nbsp; Leadership PDUs: 5 &nbsp; &nbsp;Strategic/Business PDUs: 0 &nbsp;&nbsp;

&nbsp; &nbsp; PMI-RMP®&nbsp; Technical PDUs: 0 &nbsp; &nbsp;Leadership PDUs: 5 &nbsp; &nbsp;Strategic/Business PDUs: 0 &nbsp;
&nbsp; &nbsp; PMI-SP®&nbsp;&nbsp; &nbsp;Technical PDUs: 0 &nbsp; Leadership PDUs: 5 &nbsp; &nbsp;Strategic/Business PDUs: 0

Introduction to Leadership

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: Whatever your profession. Whatever your field. As a professional, and certainly as a leader, you will be asked to make a decision based on data. This course will introduce the different types of decisions made in an organizational setting, why quantitative analytics is important, and how data quality can affect decision making. Since quantitative analytics is used in various settings, this intermediate-level course also offers insight into how research is used in different sectors. From a management perspective, the course highlights appropriate quantitative methods and ways to ensure quality and accuracy through research design.

Learning Objectives:

<ol>
<li>Explain the value of big data and analytics</li>
<li>Discuss the types of decisions that can be made analytically in an organizational setting</li>
<li>Describe different decision making models and tools</li>
<li>Identify the fundamental concepts of measurement including levels of measurement, reliability and validity, errors, measurement and information bias</li>
<li>Distinguish between independent and dependent variables</li>
<li>Describe methods of ensuring the quality of data</li>
<li>Explain data management techniques including transforming data, recoding data, and handling missing data</li>
<li>Identify some biases and errors data collection may be subject to</li>
<li>Distinguish between correlation and causation</li>
<li>Apply appropriate decision making techniques to a specific case</li>
</ol>
Contact Hours:&nbsp;This course offers five (5) contact hours for continuing education credit.

CEUs: .5

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 5 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;2</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>


PfMP®

<ul>
<li>Technical PDUs: 2</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-ACP®

<ul>
<li>Technical PDUs: 2</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-PBA®

<ul>
<li>Technical PDUs: 2</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-RMP®

<ul>
<li>Technical PDUs: 0</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs: 2</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Introduction to Data Analysis

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment

Description:&nbsp;Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions. It may be the single-most valuable skill that one can bring to any job, profession, or life challenge. Being able to ask the right questions, critique an argument, and logically dissect an issue occur constantly in the workplace and our lives. This introductory-level course is designed to help learners define and identify critical thinking and reasoning skills and develop those skills. 


Learning Outcomes:&nbsp;
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Define critical thinking, reasoning, and logic</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Ask appropriate questions for critical thinking</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Understand the process of systemic problem-solving</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify and overcome barriers to critical thinking</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Articulate common reasoning fallacies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Understand critical thinking as it pertains to the workplace</li>
</ul>
Key Features:
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Real-world case studies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
</ul>
Refund Policy
<div style="color: #212529;background-color: #FFFFFF">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Contact Hours: This course is worth seven (7) hours of continuing education credit.&nbsp;
CEUs: .7
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit"><main style="font-family: Roboto, sans-serif !important">
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<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Notes
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
Estimated time to complete: 7 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit"></div>
</div>
</div>
</div>
</section>
</div>
</section>
</div>
</section>
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit"></div>
</section>
</section>
</main></div>
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
</div>
</div>
</div>

Introduction to Critical Thinking

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>Business analysis is the discipline of identifying business needs and requirements and designing and executing solutions to business problems. This introductory course provides a wide-ranging overview of the principles and concepts of business analysis, with a focus on the following six areas: needs assessment, stakeholder engagement, requirements elicitation, requirements analysis, requirements tracing and monitoring, and solution evaluation. This course covers the common stages of a business analysis project and describes common terminology and tools and techniques utilized by a business analyst. It provides subject matter expert testimony by business analysis practitioners on important topics related to successfully completing business analysis activities. This course also considers the place of business analysis and product development life cycles within the greater scheme of project life cycle management. While this course is not officially or directly aligned as an exam prep course, it contains sufficient content that can be used as a resource for individuals preparing for the PMI-PBA or IIBA-CBAP certification exams, containing over 170 questions.</div>

Learning Objectives:&nbsp;
Explain the general concepts of business analysis and its strategic importance; 
Discuss the role of the business analyst in different organizations and identify skills needed; 
Describe the concept of requirements and identify the various types of analysis; 
Create a needs assessment and roadmap to the future state; 
Analyze current capabilities, design future state options, &nbsp;and recommend the best option for implementation; 
Identify and engage with stakeholders to prepare them for the transition to the future state; 
Define requirements elicitation and outline the elicitation process; 
Employ analysis tools and techniques to refine requirements in order to validate, verify, and prioritize requirements and essential product information; 
Manage changes, linkages, and dependencies related to requirements; 
Evaluate the solution to determine business value and the product&#8217;s fitness for release
Contact Hours:&nbsp;This course is worth (25) hours of continuing education credit
CEUs: 2.5
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 25 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Introduction to Business Analysis

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: This introductory-level course explores the methodologies and practices of Agile development and explains the key concepts and principles that form the foundation of Agile project management. This self-paced course contains vocabulary games, flashcards, and interactive exercises to supplement and enhance your understanding of Agile concepts, as well as video segments from Agile experts to help you become a more proficient Agile practitioner.

Learning Objectives:

<ol>
<li>Define Agile development and differentiate it from traditional Waterfall practices</li>
<li>Identify the similarities and differences among several Agile methodologies</li>
<li>Describe the stages of the Agile development cycle and identify the factors that promote project success</li>
<li>Understand the nuances of leading and working with Agile teams</li>
<li>Apply best practices from organizations that have successfully incorporated Agile methodologies into their business activities</li>
</ol>
Contact Hours:&nbsp;This course offers ten (10) contact hours for continuing education credit.

CEUs: 1

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 10 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.


Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.


CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;3</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>



PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>



PMI-ACP®

<ul>
<li>Technical PDUs:&nbsp;3</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>



PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>



PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>



PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;3</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Introduction to Agile

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
One of the main goals of NASPO’s academic initiatives is to assist states in developing a pipeline of new talent to join the workforce. We will hear from two states who have implemented an internship program and have successfully transitioned student interns into full-time staff members in their offices.
Learning Objectives
1. To discuss the elements of a successful internship program.
2. To develop strategies on how to create a talent pipeline in your own state.

Internships: Developing a Pipeline in Your State

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: This intermediate-level course is designed to help Agile practitioners recognize and resolve many of the common issues that emerge when Agile concepts are introduced into Waterfall organizations. The course begins with 24 video segments from seasoned Agile trainers and practitioners who provide tips and best practices for addressing integration obstacles. The course then presents 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they&#8217;ll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they&#8217;ll begin to recognize the common pitfalls that can happen as project teams collaborate and interact.

Learning Objectives:

<ol>
<li>Identify whether Agile concepts and methodologies could be integrated into an existing organization</li>
<li>Describe tools and techniques that could assist in Agile integration</li>
<li>Recognize the problems that Agile and Waterfall collaborators contend with on a regular basis</li>
<li>Apply practical tips from experienced practitioners to correct these problems</li>
<li>Recognize the advantage of &#8220;failing fast&#8221;</li>
<li>Uncover impediments or obstacles that may occur when running Agile and Waterfall in parallel</li>
<li>Examine several project artifacts that can be used to show progress during transitional states</li>
<li>Identify the essential elements of an integration framework</li>
<li>Discuss ways to temper expectations as integration takes hold</li>
</ol>
Contact Hours:&nbsp;This course offers four (4) contact hours for continuing education credit.

CEUs: .4

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Expert-supported</li>
<li>Audio-enabled</li>
<li>Video content</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 4 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.


Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.


CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;1.25</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>



PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>



PMI-ACP®

<ul>
<li>Technical PDUs:&nbsp;1.25</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>



PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>



PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>



PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;1.25</li>
<li>Strategic/Business PDUs:&nbsp;1.5</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Integrating Agile Into a Waterfall Environment

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>Innovation can make or break an organization in terms of its ability to win and keep customers. This course looks at innovation in corporations and the public sector. It reviews the latest academic thinking on innovation, including Clay Christensen&#8217;s seminal thinking on disruptive technology and the proper response to the disruption. Further, it explores some of the internal responses to the need for creativity, including idea champions, idea incubators, new venture teams and skunk works, and the process of moving from innovation to commercialization. This course also covers some of the more successful corporate innovators as a way of illustrating the principles of effective innovation in large organizations.</div>

Learning Objectives:&nbsp;
Outline the key factors for an innovative organization; 
Discuss the barriers to innovation; 
Explain the differences between incremental, semi-radical, and radical innovation; 
Describe internal innovation tools such as idea champions, idea incubators, new venture teams and skunk works; 
Explain the process of moving from idea to commercialization; 
Discuss the issues surrounding innovation in the public sector
Contact Hours:&nbsp;This course is worth (3) hours of continuing education credit
CEUs: .3
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Innovation in Teams and Organizations

Course Technology Requirements:
<ul style=", sans-serif;font-size: 12px;font-style: normal;font-weight: 400">
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Credits: 1

Improving RFPs with User Research: How Summary Sheets Can Improve Solicitations with NASCIO and USDR

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>What will the future workspace look like? What are the &#8220;typical jobs&#8221; of tomorrow? How many hours a week will employees work? How will culture and technology affect the future of work? The answers to these questions are based on events, innovation, employer motivation, and the needs, preferences, and composition of the workforce. This course explores the future of work in the context of COVID-19, automation, artificial intelligence (AI), business sustainability, multi-generational workforces, different business models, increasing demand for flexible work arrangements, an evolving organizational culture, and a need for expanded accessibility.</div>

Learning Objectives:&nbsp;
Explain how the impact of COVID-19 can affect future workplaces; 
Identify factors likely to drive the demand for future jobs; 
Compare and contrast different flexible work arrangements; 
Explain advantages and disadvantages of outsourcing; 
Describe the roles of automation and artificial intelligence (AI) in the workplace; 
Identify the ways that automation affects human resources; 
Identify different uses of expanded accessibility in the workplace and how it can affect the workforce; 
Describe the role of an organization&#8217;s culture and explain a culture redesign; 
Distinguish between alternatives to the traditional office
Contact Hours:&nbsp;This course is worth (1.5) hours of continuing education credit
CEUs: .15
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 1.5 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

HR Hot Topic: The Future of Work

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Type : self-paced, online Access Time : 365 days from enrollment

 Description : While diversity and inclusion are popular topics in the media and for many progressive organizations, the concepts of diversity and inclusion can be slippery and elusive. What are diversity and inclusion? How are they related to each other? How do you know if your organization is diverse and practices inclusivity? What diversity and inclusion initiatives produce measurable results? In this course, you will examine the concepts of diversity and inclusion and will gain the tools necessary to support an inclusive workplace.

 Learning Objectives :

<ol>
<li> Define and distinguish diversity and inclusion </li>
<li> Identify and understand the federal laws created to bolster diversity and inclusion in the workplace </li>
<li> Explain how diversity and inclusion goes beyond compliance with the law </li>
<li> Define and distinguish discrimination and prejudice </li>
<li> Explain unconscious bias </li>
<li> Identify different types of unconscious bias </li>
<li> Describe the importance of organizational culture and its relation to diversity and inclusion </li>
<li> Identify and understand different types of initiatives to foster workplace inclusion </li>
<li> Explain how different metrics can be used to track and gauge the effectiveness of initiatives </li>
<li> Understand the importance of progressive policies and initiatives </li>
</ol>
 Contact Hours :&nbsp;This course offers one point five (1.5) contact hours for continuing education credit.

 CEUs : .15

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

Estimated time to complete: 1.5 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

HR Hot Topic: Diversity and Inclusion in the Workplace

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
 Reports of online scams and cyber attacks are on the rise, but most people don’t heed them until it’s too late. So, what steps can you take right away to avoid becoming another cautionary tale? One critical security measure is protecting yourself against phishing—when an attacker pretends to be a trusted contact or organization to gain access to personal information.&nbsp;
Learning Objectives:
Upon completion of this course participants will be able to:
<ul style="margin-top: 0" type="disc">
<li style="margin-bottom: 10pt;line-height: 115%">Recognize what to expect when dealing with a phishing attack</li>
<li style="margin-bottom: 10pt;line-height: 115%">Identify ways to spot phishing attempts</li>
<li style="margin-bottom: 10pt;line-height: 115%">Give examples of best practices to prevent identity theft</li>
<li style="margin-bottom: 10pt;line-height: 115%">Summarize the best ways to stop phishers proactively</li>
</ul>
Contact Hours: 1
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/8eb065f7-aabd-4b5a-952a-44579e443b27/Phishing Course Syllabus.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>

How to Protect Yourself Against Phishing Attacks

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online

This course is designed to help current public procurement professionals understand how to protect sensitive and personal procurement data. This will include covering what confidential data consists of and why it is crucial to keep it protected. The course covers best practices in procurement cybersecurity such as password management and the use and benefits of multi-factor authentication. The importance of mobile device security and physical data security, such as flash drives, are also discussed.
Contact hours: 1
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/24ca39d3-520d-45b3-aa69-474c89963cfc/How to Protect Your Data_Syllabus.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>

How to Protect Your Data

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Managers who lead and manage through coaching&#8211;providing encouragement, feedback, and support&#8211;are more successful in &#8220;working through others.&#8221; This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

Learning Outcomes:
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain how coaching employees is a vital part of managing in any organization</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Distinguish between managerial coaching, executive coaching, and personal coaching</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify the triggers for coaching and recognize characteristics of coachability</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe the five-step coaching process</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the SMART technique of goal setting</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the USED and GROW models for coaching</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Discuss the monitoring and follow-up coaching process</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explain the differences between mentoring and coaching</li>
</ul>
Key Features:
<ul style="font-family: Roboto, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Real-world case studies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Contact Hours:&nbsp;This course is worth three (3) hours of continuing education credit.
CEUs: .3
Notes:
Estimated time to complete: 3 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

How to Coach

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a seasoned professional, the scenarios and activities will give you a chance to ask yourself how you might better handle balancing the needs of your customers with the needs of your organization.</div>

Learning Objectives:&nbsp;
Identify customers as one of four different types: agreeable, directive, analytical, or expressive; 
Adapt your customer service interaction to the customer&#8217;s type; 
Understand that customer service language should be both polite and efficient; 
Explain how providing customer service over the phone or online differs from providing customer service in person; 
Identify poor examples of customer service and explain how the agent could improve his or her interactions; 
Understand how body language can affect customers&#8217; perception of the service they are receiving; 
Use the &#8220;No&#8230;but&#8221; technique to emphasize what the agent can do rather than what he or she can&#8217;t; 
Understand the reasons that customers might be difficult and handle difficult customers professionally; 
Explain why providing customer service requires great communication with co-workers and supervisor
Contact Hours:&nbsp;This course is worth (1) hours of continuing education credit
CEUs: .1
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 1 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

How Can I Help You? Customer Service Best Practices

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;This completely online and self-paced one-module course utilizes Inc. Magazine&#8217;s prize-winning editorial content to introduce basic concepts of human resources management, including recruiting; onboarding; talent development; and company culture. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material. 

Learning Objectives
<ol>
<li>Decide which Human Resources functions you should outsource</li>
<li>Decide what kind of help you need—employee or contractor?</li>
<li>Write a job description</li>
<li>Recruit job candidates online</li>
<li>Set up a compensation plan aligned with your strategic goals</li>
<li>Develop a system for onboarding new employees</li>
<li>Decide what types of education and training will strengthen your company&#8217;s performance</li>
<li>Give feedback and evaluate employee performance</li>
<li>Build a strong company culture</li>
<li>Identify star employees with the potential for leadership</li>
<li>Mentor rising star talent</li>
</ol>
Contact Hours: This course is worth three (3) hours of continuing education credit.
CEUs: .3
Key Features:
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Hiring, Managing, and Developing Talent

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Increasing workplace diversity necessitates strategies that foster more inclusive and equitable workplace practices. In this course, you will learn how leaders who want tangible, measurable results from diversity and inclusion initiatives must take an active role in supporting and implementing these strategies. You will explore how to use talent management systems and performance metrics to create a diverse workplace. This course illustrates that providing equal opportunities for continued engagement, including flexible work arrangements, mentorship programs, and employee benefits, is paramount for an organization&#8217;s diversity and inclusion efforts to succeed. 

Learning Objectives
<div style="font-family: inherit;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ol>
<li>Define diversity, inclusion, and belonging</li>
<li>Develop inclusive sourcing and recruitment strategies</li>
<li>Construct accessible and inclusive job descriptions</li>
<li>Identify common biases found in the hiring process</li>
<li>Assemble a diverse interview panel</li>
<li>Explain how talent management systems support inclusion in the workplace</li>
<li>Identify metrics to gauge the effectiveness of diversity and inclusion initiatives</li>
<li>Explore how flexible work arrangements support diversity and inclusion goals</li>
<li>Outline strategies for implementing inclusive training and mentorship programs</li>
</ol>
</div>


Contact Hours: This course is worth four (4) hours of continuing education credit.
CEUs: .4
Key Features:&nbsp;
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 4 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Hiring and Retaining Diverse Talent

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: In this simulation, you&#8217;ve been named the project manager on a new product development project at HealthMax Software. The goal of the project is to develop HealthRecords, a new medical records software system. For HealthMax, a small company, the success of this project has become vital to its long-term viability. It is now March, and the plan is to have three satisfied early-adopter customers and a product that is ready to launch at a major trade show in June of next year. The schedule is tight, and the budget for the project has been set with no possibility of an increase.

Learning Objectives:

<ol>
<li>Leading a project team</li>
<li>Balancing competing interests, such as project scope, quality, schedule, budget, resources, risk, and communication</li>
<li>Dealing with controversial decisions and the potential for negative team or customer outcomes</li>
<li>Analyzing schedule, budget, and quality data and using that information to make educated decisions</li>
<li>Addressing issues related to project procurement</li>
<li>Facing challenges related to project planning, project execution, and project monitoring and control</li>
</ol>
Contact Hours:&nbsp;This course offers ten (10) contact hours for continuing education credit.

CEUs: 1

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Expert-supported</li>
<li>Video content</li>
<li>Interactive scoreboard</li>
<li>Simulation technology</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 10 hours

Many sections will have quizzes, and your score on these quizzes will determine whether you earn a certificate of completion, and 10 Project Management Institute

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.


CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;2</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>



PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>



PMI-ACP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>



PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>



PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0.5</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>



PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0.25</li>
<li>Leadership PDUs:&nbsp;6</li>
<li>Strategic/Business PDUs:&nbsp;2</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

HealthMax Software Project Management Simulation

<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit"><main style="font-family: Roboto, sans-serif !important">
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">Description: As a manager, you will undoubtedly deal with conflict. And keeping the peace is your responsibility. This course introduces the various forms of conflict that can arise in the workplace and presents strategies that managers can use to help deal with conflict situations. It includes video commentary from an expert in the field and presents some fictitious real-world scenarios that allow learners to practice applying the skills and strategies discussed throughout the course.</div>
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit"></div>
</section>
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Learning Outcomes
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify the different types of conflict in the workplace</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe some of the major causes of workplace conflict</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Discuss the Thomas-Kilman model of conflict</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Consider your personal conflict style and compare it to other styles</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Identify various conflict behaviors in the workplace</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Explore conflict resolution strategies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Discuss best practices for handling difficult employees</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Describe what constitutes dangerous conflict and consider methods for handling risky situations</li>
</ul>
</div>
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Key Features
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Mobile-friendly</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Audio-enabled</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Badge and credit-awarding</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Real-world case studies</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Fully accessible</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Games &amp; Flashcards</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Expert-supported</li>
<li style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Video content</li>
</ul>
</div>
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">Contact Hours: This course is worth six (6) hours of continuing education credit.</div>
CEUs: .6
</div>
</div>
</section>
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<section style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">Notes
<div style="font-family: Roboto, sans-serif !important;font-style: normal;font-weight: 400;font-size: 16px">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: 1rem">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
Estimated time to complete: 6 hours
This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
</div>
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<div style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: inherit;font-size: inherit">
<h3 style="font-family: Roboto, sans-serif !important;font-style: inherit;font-weight: 600;font-size: 1.05rem"></h3>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</section>
</div>
</section>
</section>
</main></div>

Handling Workplace Conflict

Getting Ready to Get Ready – Procuring AI for Procurement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
This course is designed and developed by&nbsp;<a href="https://innovate-us.org/about">InnovateUS</a>. NASPO and InnovateUS have partnered to host this course on the Procurement U LMS and expand access to the public procurement professional audience.&nbsp;
Type: self-paced, online
Description: This free, self-paced online course is designed by and for public sector lawyers and legal support staff, providing AI fundamentals, everyday tools, and best practices for the safe and effective use of GenAI in legal work. You’ll learn how to write effective prompts, incorporate GenAI tools into your daily tasks, and identify and mitigate potential risks to ensure responsible use in public sector legal practice.
This is Part 1 of a two-part course on Responsible AI for Public Sector Legal Professionals.
Part 1:&nbsp;Generative AI &#8211; Everyday Tools and Best Practices
Part 2: Designing AI Policy, Projects, and Societal Impact

Course Technology Requirements:&nbsp;
<ul type="disc">
<li style="color: #414141;background: #FFFFFF">Internet connection</li>
<li style="color: #414141;background: #FFFFFF">Support web browsers:
<ul type="circle">
<li style="color: #414141;background: #FFFFFF">Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li style="color: #414141;background: #FFFFFF">Avoid: Internet Explorer and Microsoft Edge</li>
<li style="color: #414141;background: #FFFFFF">If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li style="color: #414141;background: #FFFFFF">Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li style="color: #414141;background: #FFFFFF">Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Suggested Audience: Public sector lawyers and legal support staff to enable safe and responsible use of GenAI in your day-to-day work.
Contact Hours: This course offers 2 contact hours for continuing education credit.
This course was not created by NASPO. The viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Private/Courses/ff67201f-8376-4575-a1dd-de3c86acbd93/Responsible%20AI%20for%20Public%20Sector%20Legal%20Professionals%20Course%20Flyer.pdf">Course Flyer</a>

Generative AI – Everyday Tools and Best Practices

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
This session will focus on the key management and leadership competencies necessary for success at all levels of responsibility in public procurement. More specifically, we will focus on visionary leadership, inclusive management, and proactive communication and how you can apply these concepts within your specific role.

Learning Objectives:

<li>Demonstrate the importance of broad, strategic, and visionary leadership.</li>
<li>Discuss approaches for ensuring voice and inclusive management to leverage the knowledge and experience of all team members.</li>
<li>Understand the importance of proactive communication in driving initiatives forward.</li>

General Session: Management & Leadership Session

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online
Description: This Procurement U online course is designed to provide public procurement professionals with an understanding of the skills involved in project management. The course discusses strategies for developing project scope, predicting tasks, communicating updates, and engaging in continuous improvement.
The content covered in this course can be applied to the management of procurement projects, individual portions of the procurement process, or other types of projects led by procurement staff.
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Suggested Audience: Early-stage public procurement professionals seeking to improve their understanding of effective methods for planning, managing, and reporting on projects.
Contact Hours: This course offers 1 contact hour for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/263b65e1-61b3-4b28-8810-46c6fdae8d13/Fundamentals of Project Management_Syllabus(1).pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>

Fundamentals of Project Management

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online
Description: This course is designed to support public procurement professionals in understanding basic principles of writing for the workplace. The course covers key considerations in planning out your written communication, structuring the content, and tailoring your writing style. It also discusses ideas for incorporating data or visual aids to support certain types of writing.
Suggested Audience:&nbsp;Any public sector or government professional seeking guidance on implementing elements of effective writing in the workplace.&nbsp;
Goal(s):&nbsp;To provide public procurement officials with an understanding of factors to consider for effectively communicating messages through writing.
Learning Objectives: Upon completion of this course participants will be able to:
<ol>
<li>Determine how to adjust your writing style based on the identified audience to effectively communicate.</li>
<li>Prioritize information when writing in order to clearly send the intended message.</li>
<li>Utilize clarity, respect, and proofreading in your writing.</li>
</ol>
Course Technology Requirements:
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://procurementu.myabsorb.com/">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>
Contact Hours: This course offers 1 contact hour for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/4b747b69-d1bd-493e-bf15-56305d2cba3a/Business Writing_Syllabus(1).pdf" target="_blank" rel="noopener noreferrer">Course Syllabus&nbsp;</a>

Fundamentals of Business Writing

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
The purpose of this webinar is to engage in a conversation about practical approaches to the implementation of new mandatory policies and procedures, organizational relationships with elected officials, and advocating for your organization.

Learning Objectives:&nbsp;

1.Identify and navigate their office&#8217;s external relationships with other executive agencies, political officials, and elected bodies. &nbsp;


2.Select and apply specific strategies and techniques for implementing mandatory procedural and policy changes in their office.

 3.Utilize strategies for communicating changes to staff to mitigate resistance and achieve buy-in.<del></del>

Course Technology Requirements: 


<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Four Strategies for Effecting Change in Government Agencies

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;To achieve diversity and inclusion, organizations need to create an inclusive culture where all employees are respected and appreciated, have equal access to workplace opportunities, and are fairly compensated. In this course, you will learn about how to create, encourage, and develop an inclusive culture. You will explore the 7 Pillars of Inclusion, traits of an inclusive leader, strategies to assess employee buy-in, professional development opportunities, and workplace accessibility. You will examine how to uproot workplace toxicity and address and prevent harassment and discrimination. The course illustrates the many benefits of an inclusive culture, including higher levels of employee engagement, productivity, employee satisfaction, and retention rates.

Learning Objectives:&nbsp;
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Define the 7 Pillars of Inclusion</li>
<li>Identify attributes of an inclusive leader</li>
<li>Explain strategies for gauging employee buy-in</li>
<li>Identify signs of toxicity in the workplace</li>
<li>Explain how professional opportunities encourage an inclusive work culture</li>
<li>Explore strategies for addressing pay gaps</li>
<li>Describe how corporate social responsibility supports diversity and inclusion initiatives</li>
<li>Explain how to create and build a diverse supplier base</li>
<li>Define legislation that requires employees to be treated equally and fairly</li>
<li>Outline inclusion-related practices for preventing workplace harassment</li>
<li>Identify reasonable accommodations and undue hardships</li>
<li>Determine if a selection process is affected by adverse impact</li>
</ul>
Contact Hours: This course is worth four (4) hours of continuing education credit.
CEUs: .4
Key Features&nbsp;
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 4 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Fostering an Inclusive Culture

Course Description:
Type: self-paced, online
Description: This Procurement U microlearning is designed to familiarize public procurement professionals with the basic steps involved in opening sealed bids or proposals. The course provides examples of tools used in the process and reviews the components of a public bid opening event.
Course Technology Requirements:&nbsp;
<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey" rel="noopener noreferrer">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones. &nbsp;Closed captions and transcripts are available where applicable.</li>
</ul>
Suggested Audience: Any public sector professional looking to take a bite-sized training about facilitating a bid opening.
Contact Hours: This course offers 15 minutes (.25 Contact Hours) for continuing education credit.&nbsp;
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/59f8b96e-405f-405e-a011-36d498af4db3/Syllabus_Bid Openings.pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>
Universal Public Procurement Certification Council (UPPCC) Certification Alignment: 
Certified Professional Public Buyer (CPPB) 
• Domain III: Procurement Life Cycle: Sourcing &amp; Supplier Selection 
o Competency A: Utilize competitive solicitation methods (e.g., invitation for/to bid (IFB/ITB), qualification-based selection, request for proposal (RFP)) 
o Competency E: Evaluate solicitation respondents and responses (e.g., responsiveness and responsibility, cost analysis, technical analysis) &nbsp;
Certified Public Procurement Officer (CPPO) 
• Domain IV: Sourcing &amp; Supplier Selection 
o Competency D: Establish and manage the sourcing and approval process (e.g., workflow, issuance, close, evaluation, negotiation)

Facilitating a Bid Opening

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;This course features 25 of the most popular Excel tip and tricks for both novice and advanced Excel users. In this course, you will learn time-saving techniques to boost efficiency, increase productivity and workflow, and improve and advance your skills. Topics include data entry, data organization, data cleaning, elements of style, data sorting, data filtering, and spreadsheet display tips. This course also covers three of the most popular lookup and reference functions: VLOOKUP, HLOOKUP, and Find + Replace. To follow along with the content and activities in this course, you will need access to Microsoft Excel. This course features Excel 2019, which may differ from other versions of Excel. 

Learning Objectives&nbsp;
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Employ copy and paste shortcuts</li>
<li>Arrange, filter, and sort data by text, color, and by custom criterions</li>
<li>Modify the worksheet view with various display tools, such as Freeze Panes, Hide/Unhide, Text-To Column, and Zoom In/Out</li>
<li>Understand and apply data organization tools and functions</li>
<li>Retrieve data using VLOOKUP, HLOOKUP, and Find + Replace</li>
<li>Apply patterns, gradients, cell borders, and other style elements to data</li>
<li>Experiment with the Quick Analysis Tools to create charts, graphs, and calculations</li>
<li>Make use of the lock/unlock and track changes features</li>
</ul>
Contact Hours: This course offers three (3) hours of continuing education credits.
CEUs: 3
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Excel Tips & Tricks

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description&nbsp;As big data continues to change the way businesses operate and drive strategy, the ability to efficiently and effectively organize and analyze data is crucial. Managers need to be able to utilize tools to identify trends and help make better business decisions. Microsoft&#8217;s Excel is a powerful spreadsheet software to organize and manage data related to business operations. This course focuses on mastering the fundamental tasks performed in Excel, including data entry, basic formula calculations, and formatting and style operations. During the course, you will learn how to build a spreadsheet from scratch and gain a greater understanding of the most popular Excel commands and functions.

Learning Objectives
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Identify and understand the different components of the Excel interface</li>
<li>Enter and convert numerical and text data, dates, and times</li>
<li>Select, copy, and paste data in a workbook</li>
<li>Employ elements of style to the workbook</li>
<li>Create images, illustrations, shapes, and hyperlinks in a worksheet</li>
<li>Arrange, filter, and sort lists of data</li>
<li>Apply basic formatting elements to the worksheet</li>
<li>Formulate basic mathematical formulas and functions, including SUM, AVERAGE, and MAX and MIN VALUE</li>
<li>Reorganize data by removing duplicates, blanks spaces, and misspellings in a worksheet</li>
<li>Open, save, and protect the workbook</li>
</ul>
Contact Hours: This course offers three (3) contact hours for continuing education credit.&nbsp;
CEUs:&nbsp;.3
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Video content</li>
<li>Expert-supported</li>
</ul>
Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;2.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Excel Basics

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;This course is designed for the learner who already has a solid understanding of Excel&#8217;s basic tools and functions. The course teaches learners some of the more advanced skills and features available in Excel, which may be useful in data analysis. These skills include style templates, conditional formatting, data validation, data manipulation, and pivot tables. 

Learning Objectives
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Employ built-in cell style templates, or produce a custom one, to streamline the data entry process</li>
<li>Create a drop-down list to restrict data entry values</li>
<li>Utilize the Conditional formatting feature to apply formats to a cell or a range of cells based on specific criteria</li>
<li>Organize worksheet data using the Group Function</li>
<li>Use the Consolidation Function to combine data from several worksheets into one</li>
<li>Differentiate between and discern when to use a relative or an absolute reference in a formula</li>
<li>Change the orientation of an array of data using the Transpose function</li>
<li>Use the Advanced filter Extract data from a data set based on complex criteria using the Advanced Filter tool</li>
<li>Analyze data using Pivot Tables</li>
<li>Calculate data across several worksheets with the same structure using a 3D reference</li>
<li>Perform partial searches when filtering or analyzing data using wildcard characters</li>
</ul>
Contact Hours: This course is worth three (3) hours of continuing education credit
CEUs: .3
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Excel Advanced Skills

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Building and managing your evaluation team is a crucial part of forming a quality recommendation. In this session, two states will discuss their solicitation evaluation process and strategies for managing the evaluation team to aid in presenting a solid recommendation for award.&nbsp;

Learning Objectives:

<li> Describe the RFP evaluation process.</li>
<li> Discuss the different evaluation team roles and responsibilities.</li>
<li> Identify best practices for managing an evaluation committee.</li>

Evaluation of Value

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;



&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;
<div>This online course is designed to help HR professionals understand and deal with the ethical challenges raised by new workplace technologies, including AI. Self-paced and highly interactive, the course introduces relevant ethical frameworks and outlines the major technology-related ethical issues you are likely to encounter. It shows how you can avoid ethical conflicts when deploying technology for specific HR tasks, including recruitment and performance, and implement appropriate safeguards to ensure that technology and AI comply with state, federal, and international standards.</div>

Learning Objectives:&nbsp;
Recognize different ethical frameworks that guide decision-making; 
Describe the ethical challenges for the HR function raised by technology and AI; 
Explain how HR professionals should respond to ethical challenges; 
Describe best practices in data privacy and security; 
Recognize how to support the workforce in the face of disruptive technology; 
Choose appropriate responses to minimize the misuse of technology in talent acquisition, performance management, and compensation; 
Implement appropriate safeguards and governance procedures to assure that technology and AI comply with state, federal, and international standards
Contact Hours:&nbsp;This course is worth (4) hours of continuing education credit
CEUs: .4
Key Features:
Mobile-friendly 
 Fully accessible 
 Interactive activities 
 Video content 
 Real-world case studies 
 Expert-supported 
 Credit-awarding
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 4 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.



This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Ethics in Technology

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>.
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: Business ethics represent the standards for right and wrong that govern how business people act. The term also refers to the study of moral principles in the workplace. This course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

Learning Objectives:

<ol>
<li>Discuss the role of ethics in the workplace</li>
<li>Discuss project managers and the Ethical Triangle and its three components: Individual Ethics, Leadership Ethics, and Governance and Control</li>
<li>Recognize the key ethical issues in project management</li>
<li>Describe the provisions of the Project Management Institute® Code of Ethics and Professional Conduct</li>
<li>Discuss the four foundational values (Responsibility, Respect, Fairness, and Honesty) of the PMI® Code of Ethics</li>
<li>Apply ethical principles to project scenarios</li>
</ol>
Contact Hours:&nbsp;This course offers three (3) contact hours for continuing education credit.

CEUs: .3

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 3 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.


CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;1.5</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>



PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>



PMI-ACP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>



PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>



PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>



PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.75</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Ethics for Project Managers

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
Type: self-paced, online.&nbsp;

Description: &nbsp;This course will cover the concepts of work-life balance, stress management, time management, and how to utilize those concepts so they are most effective in your life.



Suggested Audience:&nbsp;Any government professional seeking a better balance between work and life, as well as a better understanding of stress and time management.&nbsp;

Contact Hours:&nbsp;This course offers 1&nbsp;contact hour&nbsp;for continuing education credit.&nbsp;

Learning Objectives:

<ul>
<li>Explain what work-life balance looks like in your life.</li>
<li>Recognize the signs that your life is out of balance.</li>
<li>Find personal solutions to create more balance.</li>
<li>Define stress.</li>
<li>Identify types of chronic and acute stress.</li>
<li>List your personal stress triggers.</li>
<li>Describe the negative impacts of stress in a person&#8217;s life.</li>
<li>Discuss various lifestyle changes and behaviors that can help minimize stress.</li>
<li>Explain your personal plan for reducing stress and its impact in your life.</li>
<li>Define time management.</li>
<li>Prioritize, Plan, and Prevent Procrastination (the 3 Ps) to manage time.</li>
<li>Describe ways to address time management issues.</li>
</ul>
Course Technology Requirements: 

<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>


<a rel="noopener noreferrer" target="_blank" href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/667a0a9b-3a45-4183-b63d-8ee470a76189/Essential%20Elements%20of%20Work-Life%20Balance%20Syllabus%20(2).pdf">Course Syllabus</a>

Essential Elements of Work-Life Balance

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
The purpose of this webinar is to clearly define the term eprocurement, including what it is NOT.

Course Technology Requirements:

<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

eProcurement: What It Is & What It Isn’t

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Presenters, Danetta Jackson, Business Outreach Program Manager for California, and Telisha Jackson, Small Business Outreach Specialist for Georgia, discuss building beneficial relationships with small businesses. This webinar will examine small business outreach and engagement programs from our presenters&#8217; states, identify ways to engage small business as member of central purchasing, and touch on ways small businesses can compete for state purchasing opportunities.



Learning Objectives

After this presentation, attendees will be able to:

1. Understand some features of the small business outreach programs of the presenters’ states.

2. Identify ways to engage small businesses to compete for contract opportunities.

3. Identify ways to improve working relationships with awarded small businesses (contract management).

4. Apply some practices or strategies to improve their own outreach to, and relationships with, small businesses.

Course Technology Requirements: 



<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Engaging Small Businesses in Procurement

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts. This course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

Learning Objectives:

<ol>
<li>Discuss the role of emotional intelligence for managers and project managers</li>
<li>Explain why improving emotional intelligence can improve managerial performance</li>
<li>Recognize the importance of emotional intelligence in successful project management</li>
<li>Discuss the nine key EI factors</li>
<li>Apply EI factors to project scenarios</li>
</ol>
Contact Hours:&nbsp;This course offers three (3) contact hours for continuing education credit.

CEUs: .3

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 3 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.


CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs:&nbsp;1.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>



PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>



PMI-ACP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>



PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>



PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>



PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;1</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Emotional Intelligence for Project Managers

Description

 Join our distinguished panel of academic researchers for an overview of the Assessing State PPE Procurement During COVID-19 report. This webinar will discuss the legal aspects of emergency procurement, the challenges procurement faced during the pandemic.

Learning Objectives

After this presentation attendees will be able to:

<ol>
<li>Discuss the legal aspects of emergency procurement.</li>
<li>Describe the challenges procurement faced while responding to COVID.</li>
<li>Identify the characteristics of a strong state procurement response.&nbsp;</li>
</ol>
Course Technology Requirements: 

<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Emergency State Procurement During COVID-19

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

Course Description:
This session will discuss eMarketplace platforms related to technical considerations of how eMarketplace portals function and capabilities to customize.&nbsp; It will include lessons learned during the recent ValuePoint Request for Information (RFI) process regarding supply chain risks, precautions against cybersecurity threats, security of data and other important aspects.

Learning Objectives:

<li> Understand platform management and user experience related to workflow, authorization, special terms, etc.</li>
<li> Identify aspects of customer service and service level agreements.</li>

eMarketplace

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
 This course provides public procurement professionals with a guide to effective meetings, from both the facilitator&#8217;s and the participant&#8217;s perspective. The course discusses key considerations related to establishing roles and responsibilities, creating agendas, encouraging equal participation, building consensus, and managing conflict.
Suggested Audience: Procurement professionals at any level who are seeking a better understanding of how to run and participate in meetings effectively.
Learning Objectives:
Upon completion of this course participants will be able to:
<ul style="margin-top: 0" type="disc">
<li style="margin-bottom: 10pt;line-height: 115%">Identify elements that make a meeting effective</li>
<li style="margin-bottom: 10pt;line-height: 115%">Determine how to be a great meeting facilitator and participant</li>
<li style="margin-bottom: 10pt;line-height: 115%">Identify productive ways to share opinions and disagreements in meetings</li>
</ul>
Contact Hours: 1
<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Public/Courses/256745d0-1f70-4b62-9a17-c536ec49c24e/Elements of Effective Meetings_Syllabus(2).pdf" target="_blank" rel="noopener noreferrer">Course Syllabus</a>

Elements of Effective Meetings

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
Course Description:
Type: self-paced, online &nbsp; &nbsp; &nbsp;Access Time: 365 days from enrollment

Description: This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders. The course contains ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations &#8211; just as they will have to do on their own projects&amp;mdash &#8211; to help them prepare appropriate responses. As students work through the case studies, they&#8217;ll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.

Learning Objectives:

<ol>
<li>Diagnose the underlying causes of stakeholder problems</li>
<li>Apply practical tips from experienced practitioners to resolve these problems</li>
<li>Refine your ability to effectively manage projects and interact with project constituents</li>
</ol>
Contact Hours:&nbsp;This course offers three&nbsp;(3) contact hours for continuing education credit.

CEUs:&nbsp;.3

Key Features:

<ul>
<li>Mobile-friendly</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
</ul>
Refund Policy:&nbsp;You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 10 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®

<ul>
<li>Technical PDUs: 1</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PfMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-ACP®

<ul>
<li>Technical PDUs: 0</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-PBA®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-RMP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
PMI-SP®

<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs: 1</li>
<li>Strategic/Business PDUs: 1</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
<ul>
<li>
</li>
</ul>

Effectively Managing Project Stakeholders

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Confidence is a key to delivering an effective speech or presentation. And delivering an effective presentation can be critical to success at work. This introductory-level course helps you develop the skills you&#8217;ll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking including defining the audience and crafting your central message, all the way to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting and setting the stage for the boost of confidence to help you succeed.

Learning Objectives
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Describe the seven stages of giving a speech or presentation</li>
<li>Discuss the elements of establishing your purpose for speaking (Stage One)</li>
<li>Recognize the need to consider your audience (Stage Two)</li>
<li>Describe how to develop your central message (Stage Three)</li>
<li>Explain how to employ evidence in supporting your main points (Stage Four)</li>
<li>Discuss how to craft your speech (Stage Five)</li>
<li>Explain how to rehearse for your speech (Stage Six)</li>
<li>Describe techniques for delivering your speech (Stage Seven)</li>
<li>Recognize best practices for employing slides in your presentation</li>
<li>Describe key techniques for dealing with speech anxiety</li>
<li>Discuss how to handle difficult questions</li>
<li>Describe effective responses when things go wrong</li>
</ul>
Contact Hours: This course offers five (5) hours contact hours for continuing education credit
CEUs:&nbsp;.5
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
</ul>
Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 5 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;2.5</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;2.25</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Effective Public Speaking

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;&nbsp;The ability to deliver an effective presentation is critical in most job functions. This introductory-level course helps learners organize, structure, and create effective presentations that feature slides as a visual aid. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint, including best practices on word count, graphics, and structure. 

Learning Objectives
<div style="font-family: inherit;font-style: inherit;font-weight: inherit;font-size: 1rem">
<ul>
<li>Recognize what makes communication effective</li>
<li>Understand the elements in the communications process</li>
<li>Organize your communications and presentations</li>
<li>Understand PowerPoint graphic rules of thumb</li>
<li>Create an effective summary slide</li>
<li>Describe and employ the four steps of purposeful communication in your presentations</li>
<li>Understand the forecast, present, and echo structure for presentations</li>
<li>Recognize key visual considerations for PowerPoint slides and presentations</li>
<li>Understand how to organize and create PowerPoint presentations</li>
<li>Revise PowerPoint slides to make them more effective</li>
<li>Understand the success factors for face-to-face presentations</li>
</ul>
</div>
Contact Hours: This course offers five (5) contact hours for continuing education credit.
CEUs:&nbsp;.5
Key Features
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
</ul>
Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 5 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;4.5</li>
<li>Leadership PDUs:&nbsp;0.5</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Effective Presentations

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. Clearly communicating your thoughts, plans and proposals is a highly effective means to advance your ideas and earn the respect of your peers. This course will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.
Learning Objectives
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Recognize when it&#8217;s appropriate to use an email, a memo, or a letter</li>
<li>Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective</li>
<li>Consider primary and secondary uses for the email, memo, or letter</li>
<li>Explain how to facilitate both primary and secondary uses</li>
<li>Create a sample email, memo, and letter employing best practices</li>
</ul>
Contact Hours: This course offers five (5) contact hours for continuing education credit.
CEUs: .5
Key Features:
<ul type="disc">
<li style="color: #414141;line-height: normal;background: #FFFFFF">Mobile-friendly</li>
<li style="color: #414141;line-height: normal;background: #FFFFFF">Fully accessible</li>
<li style="color: #414141;line-height: normal;background: #FFFFFF">Games &amp; Flashcards</li>
<li style="color: #414141;line-height: normal;background: #FFFFFF">Expert-supported</li>
</ul>
Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 5 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;1</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;4</li>
<li>Strategic/Business PDUs:&nbsp;0</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Effective Emails, Memos, and Letters

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online&nbsp; &nbsp; &nbsp; Access Time: 365 days from enrollment
Description:&nbsp;The ability to write clearly and directly is highly prized in most organizations. Well-written emails and documents can help you earn respect among your peers. And poorly written emails and documents can detract from success at all levels. The ideas, techniques, and checklists in this introductory-level course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. This course will also teach how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.
Learning Objectives:
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li style="color: #212529;line-height: normal;background: #FFFFFF">Recognize the difference between ineffective and effective writing</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">List and define the four major factors of effective writing (clarity, tone, organization, and delivery).</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Recognize the role of the audience in effective communication and the importance of understanding an audience&#8217;s needs</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Employ formal and informal outlining techniques</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">List and recognize techniques for overcoming writer&#8217;s block</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Recognize the importance and dangers of writing quickly</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Revise for wordiness, unnecessary phrases, redundancy, and jargon</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Write more effective emails and recognize the appropriate use of email in an organizational setting</li>
<li style="color: #212529;line-height: normal;background: #FFFFFF">Employ checklists for organizing, writing, and revising</li>
</ul>
Contact Hours: This course offers five (5) contact hours for continuing education credit.
CEUs: .5
Key Features:
<ul style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<li>Expert-supported</li>
<li>Mobile-friendly</li>
<li>Fully accessible</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Games &amp; Flashcards</li>
<li>Audio-enabled</li>
</ul>
Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 5 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">CAPM/PMP/PgMP</h3>
<ul>
<li>Technical PDUs:&nbsp;4</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PfMP</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-ACP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-PBA®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-RMP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
</div>
<div style="font-family: Montserrat, sans-serif;font-style: normal;font-weight: 400;font-size: 16px;color: #212529;background-color: #FFFFFF">
<h3 style="font-family: inherit;font-style: inherit;font-weight: 600;font-size: 1.05rem">PMI-SP®</h3>
<ul>
<li>Technical PDUs:&nbsp;0</li>
<li>Leadership PDUs:&nbsp;0.75</li>
<li>Strategic/Business PDUs:&nbsp;0.25</li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;
</div>

Effective Business Writing

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
The ongoing COVID-19 pandemic has left many procurement 
offices struggling to convert their in-person instructor-led training to an 
online format. As trainers turn to online instruction, they need to be equipped 
with the best practices, techniques, and tools available to help them succeed. 
Join NASPO’s Procurement U for this 2-day webinar, where we will explore how to 
successfully transition content online in an engaging and effective way. 
Attendees will hear from NASPO staff, communications expert, Laurie Brown, CSP, 
and from a panel of their peers on how to manage this transition now and in the 
future.

Learning objectives for this course are:

&#8211; Translating Maslow&#8217;s Hierarchy of Needs to virtual 
learning

&#8211; Describing what makes online training terrific or terrible

&#8211; Translating brain science into learning

&#8211; Designing training for the biggest impact

&#8211; Analyzing and applying other state examples to your own 
training adaptations

Course Technology Requirements: 


<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Don’t Get Lost in Space: Virtual Learning Best Practices

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
The ongoing COVID-19 pandemic has left many procurement 
offices struggling to convert their in-person instructor-led training to an 
online format. As trainers turn to online instruction, they need to be equipped 
with the best practices, techniques, and tools available to help them succeed. 
Join NASPO’s Procurement U for this 2-day webinar, where we will explore how to 
successfully transition content online in an engaging and effective way. 
Attendees will hear from NASPO staff, communications expert, Laurie Brown, CSP, 
and from a panel of their peers on how to manage this transition now and in the 
future.

Learning objectives for this course are:

&#8211; Translating Maslow&#8217;s Hierarchy of Needs to virtual 
learning

&#8211; Describing what makes online training terrific or terrible

&#8211; Translating brain science into learning

&#8211; Designing training for the biggest impact

&#8211; Analyzing and applying other state examples to your own 
training adaptations



Course Technology Requirements: 


<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Don’t Get Lost in Space II: Virtual Learning Best Practices

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;


Course Description:
This course is designed and developed by&nbsp;<a href="https://innovate-us.org/about" title="https://innovate-us.org/about">InnovateUS</a>. NASPO and InnovateUS have partnered to host this course on the Procurement U LMS and expand access to the public procurement professional audience. 

Type: self-paced, online

Description: This free, self-paced online course is designed by and for public sector lawyers to teach safe and effective AI use in the legal sector. It covers data governance and compliance, ethical and societal risks, practical AI project design, and how to create responsible AI use policies for legal offices.


This is Part 2 of a two-part course on Responsible AI for Public Sector Legal Professionals.
Part 1: Responsible AI for Public Sector Legal Professionals
Part 2: Designing AI: Policy, Projects, and Societal Impact
&nbsp;
Course Technology Requirements:&nbsp;
Internet connection
Support web browsers:
Recommended: Chrome, Firefox, Safari (latest versions)
Avoid: Internet Explorer and Microsoft Edge
If prompted, accept all cookies and allow popups
Access to <a href="https://procurementu.myabsorb.com/" title="https://procurementu.myabsorb.com/">Procurement U LMS</a>
Ability to play and listen to audio through computer speakers or headphones

Suggested Audience: Public sector lawyers and legal support staff to enable safe and responsible use of GenAI in your day-to-day work.

Contact Hours: This course offers 2 contact hours for continuing education credit.

This course was not created by NASPO. The viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.

<a href="https://procurementu.myabsorb.com/files/8e6eda2c-170f-4934-ada5-5fbd7fc5c500/Private/Courses/ff67201f-8376-4575-a1dd-de3c86acbd93/Responsible%20AI%20for%20Public%20Sector%20Legal%20Professionals%20Course%20Flyer.pdf">Course Flyer</a>

Designing AI: Policy, Projects, and Societal Impact

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
The purpose of this webinar is to clearly define the term data analytics and how they can be used to benefit the central procurement office.

Learning Objectives&nbsp;


<ol>
<li>Define what data analytics are and are not</li>
<li>See three current state examples of how developing a data analytics can benefit the central procurement office</li>
<li>Learn new tools to identify data necessary to have meaningful analytics.</li>
</ol>
Course Technology Requirements: 

<ul>
<li>Internet connection</li>
<li>Support web browsers:
<ul>
<li>Recommended: Chrome, Firefox, Safari (latest versions)</li>
<li>Avoid: Internet Explorer and Microsoft Edge</li>
<li>If prompted, accept all cookies and allow popups</li>
</ul>
</li>
<li>Access to <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprocurementu.myabsorb.com%2F&amp;data=04%7C01%7Ckbarringer%40naspo.org%7C8dd59dbe734a436b626108d95743cfd8%7C71970842b50a47ddaf23f54175b61dfc%7C0%7C0%7C637636771030075715%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=N02yfOVF3ycBNFWX37wZJosMZwcV%2FVRzeOB4T4BwByg%3D&amp;reserved=0" target="_blank" title="https://nam04.safelinks.protection.outlook.com/?url=https%3a%2f%2fprocurementu.myabsorb.com%2f&amp;data=04%7c01%7cjhenson%40naspo.org%7cb19b78a8a6674882425c08d955e4680b%7c71970842b50a47ddaf23f54175b61dfc%7c0%7c0%7c637635261757500024%7cunknown%7ctwfpbgzsb3d8ey">Procurement U LMS</a></li>
<li>Ability to play and listen to audio through computer speakers or headphones</li>
</ul>

Data Analytics Demystified

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type : self-paced, online Access Time : 365 days from enrollment

 Description : This course discusses data-driven decision making across a variety of sectors such as healthcare, education, and government. This course also offers recommendations for decision-making based on data analytics for each sector. The course will begin with an introduction of Big Data, then continue into a deeper dive on its implications within each sector.

 Learning Objectives :

<ol>
<li> Explain the management implications of the use of business intelligence and knowledge management systems </li>
<li> Define Big Data and describe its current uses for analysis and future potential and its implications </li>
<li> Explain common analytics for business and quality improvement </li>
<li> Recommend manufacturing business decisions based on data analytics </li>
<li> Explain common analytics used in health care </li>
<li> Recommend health care decisions based on data analytics </li>
<li> Explain common analytics used in education </li>
<li> Recommend educational decisions based in data analytics </li>
<li> Explain common analytics used in government </li>
<li> Recommend governmental decisions based on data analytics </li>
</ol>
 Contact Hours :&nbsp;This course offers five (5) contact hours for continuing education credit.

 CEUs : .5

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

Estimated time to complete: 5 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Data Analysis in the Real World

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type : self-paced, online Access Time : 365 days from enrollment

 Description : When using data analysis to improve organizational performance, it&#8217;s vital to employ the tools that bring the data to life and keep people engaged in the process. Organizations in both the public and private sectors often use tools and frameworks to deliver the data, and the information the data might suggest, to its staff. This intermediate-level course will explain some of these measures and tools, describe some specific measurements, and explain the relationship between assessment and strategy. Summarizing the data with the correct tool can be the gating factor to reaching staff and effecting changes that spur performance improvement.

 Learning Objectives :

<ol>
<li> Explain how performance measures are used in different settings </li>
<li> Differentiate among various organizational performance measurements </li>
<li> Describe the advantages and disadvantages of KPIs </li>
<li> Describe the advantages and disadvantages of the Balanced Scorecard </li>
<li> Describe the advantages and disadvantages of a Net Promoter Score </li>
<li> Explain the relationship between performance assessment and organizational tactics and strategy </li>
<li> Assess the validity of performance measures for an organization based on a brief case study </li>
</ol>
 Contact Hours :&nbsp;This course offers five (5) contact hours for continuing education credit.

 CEUs : .5

 Key Features :

<ul>
<li> Mobile-friendly </li>
<li> Audio-enabled </li>
<li> Badge and credit-awarding </li>
<li> Real-world case studies </li>
<li> Fully accessible </li>
<li> Games &amp; Flashcards </li>
<li> Expert-supported </li>
<li> Video content </li>
</ul>
 Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

 Notes: 

Estimated time to complete: 5 hours

This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.







 CAPM®/PMP®/PgMP® 

<ul>
<li> Technical PDUs:&nbsp;2 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;3 </li>
</ul>


 PfMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;3 </li>
</ul>


 PMI-ACP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;3 </li>
</ul>


 PMI-PBA® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;3 </li>
</ul>


 PMI-RMP® 

<ul>
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li> Strategic/Business PDUs:&nbsp;3 </li>
</ul>


 PMI-SP® 

<ul style="list-style-type: circle">
<li> Technical PDUs:&nbsp;0 </li>
<li> Leadership PDUs:&nbsp;0 </li>
<li>&nbsp; &nbsp; Strategic/Business PDUs: 3 </li>
</ul>
This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Data Analysis for Improving Organizational Performance

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
This session will examine cybersecurity threats, especially threats to government data and public IT systems. It will describe public procurement and contracting mitigation strategies in the acquisition process to address these complex threats.

Learning Objectives:

<li> Identify types of cybersecurity threats and attacks.&nbsp;</li>
<li> Examine what procurement officers can do to mitigate cybersecurity risks through the acquisition process.&nbsp;</li>
<li> Identify security standards and certifications that help governments manage cybersecurity risks.</li>

Cybersecurity

As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;

&nbsp;
Course Description:
Type: self-paced, online Access Time: 365 days from enrollment
Description:&nbsp;This general awareness course will assess the representation of women in various domains, including sports, politics, education, STEM fields, pink-collar jobs, and managerial positions. We will also review challenges that many working women face, as well as strategies for addressing those challenges both as an individual and from an organizational perspective. The course concludes with a brief review of milestones in the history of women in the workplace and an assessment of some ways that better representation of women can benefit businesses.

Learning Objectives
<ol>
<li>Recognize some of the challenges facing women in business</li>
<li>Discuss the role that gender stereotypes play in creating challenges for women in business</li>
<li>Describe factors that contribute to the different ways that men and women are treated in the workplace</li>
<li>Identify fields in which women are underrepresented as well as some of the causes for that underrepresentation</li>
<li>Identify fields in which women are overrepresented as well as some of the causes for that overrepresentation</li>
<li>Summarize some of the advances that have been made toward combating gender discrimination in the workplace</li>
<li>Describe benefits of supporting women in positions of leadership</li>
<li>Identify ways to address unfair treatment in the workplace</li>
</ol>
Contact Hours: this course is worth three (3) hours of continuing education credit
CEUs: .3
Key Features:&nbsp;
<ol>
<li>Mobile-friendly</li>
<li>Audio-enabled</li>
<li>Badge and credit-awarding</li>
<li>Real-world case studies</li>
<li>Fully accessible</li>
<li>Games &amp; Flashcards</li>
<li>Expert-supported</li>
<li>Video content</li>
</ol>
Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
Notes:
Estimated time to complete: 3 hours
This course has an &#8220;Ask the Expert&#8221; feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.
&nbsp;

Current Issues Facing Women in Business

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</div>
As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, <a href="https://www.joinppa.org/" target="_blank" title="https://www.joinppa.org/">visit their website here</a>. &nbsp;
&nbsp;Course Description:
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Join us for an in depth look at the North Carolina Division of Purchase &amp; Contract internship program emphasizing hands-on experiences, real responsibilities, and meaningful work. Learn how this immersive recruitment and talent development approach has inspired a new generation of procurement officials and public servants. 
 
Presenters: Tirrell Honablew &#8211; Education Program Coordinator &amp; David O&#8217;Neal &#8211; State Chief Procurement Officer

</div>
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Learning Objectives:
 Describe key components of North Carolina’s Purchase &amp; Contract Aspiring Procurement Professionals internship program

Describe features and curriculum that make the program innovative and effective

Identify steps to adapt and adopt a similar approach to internship initiatives in other procurement offices 
</div>
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Cronin Awards 2025: North Carolina’s Beyond the Internship: Building Purpose, Passion, and Public Service and PAC-APP

Invest in Your Skills. Elevate Your Impact. The premier learning platform for public procurement professionals.

Preparing for a Deposition

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