Type: self-paced, online Access Time: 365 days from enrollment

Description: To be successful and move ahead in his or her career, a manager must understand how to manage people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment, measurement system of management can be employed and how organization structures differ. The course will also cover the difficulty of discipline while trying to maintain productivity and momentum.

Learning Outcomes:

• Describe how managers must handle people--subordinates, peers, superiors, and customers--to achieve goals
• Explain how delegation is a key tool for managing
• Discuss the role of emotional intelligence (EI) in managing
• Understand your own attitudes toward empowering management
• Describe the major organizational structures and the differences between them
• Explain the different factors that motivate workers and how a manager can use them to improve employee performance
• Identify the defining characteristics, benefits, and unique challenges of empowered teams
• Explain how coaching employees is a vital part of managing in any organization
• Discuss the challenges of discipline and how a manager should deal with such situations

Key Features:

• Mobile-friendly
• Audio-enabled
• Badge and credit-awarding
• Real-world case studies
• Fully accessible
• Games & Flashcards
• Expert-supported
• Video content

Contact Hours: This course is worth five (5) hours of continuing education credit.

CEUs: .5

Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes: 

Estimated time to complete: 5 hours

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs.