Cronin Awards 2025: Massachusetts' Smarter Service, Safer Contracts: Transforming State Procurement with Dual AI Agents
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As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.
To learn more about PPA membership, visit their website here.
Course Description:
Join us for a deeper look at how Massachusetts’ Operational Services Division leveraged university expertise to develop and successfully integrate AI assistance into its procurement operations. Learn how the use of AI agents for policy guidance and contract review has improved efficiency, consistency, compliance, and accessibility for OSD and executive agencies while maintaining security standards.
Presenters: Jennifer Lyons – Deputy General Counsel – Operational Services Division & David Fields – Senior Fellow & Professor of Practice - Northeastern University
Learning Objectives:
Describe key components of Massachusetts’s AI-powered procurement assistance agents
Describe essential steps in the development and implementation of the AI agents
Identify steps to adapt and adopt a similar solution in other procurement offices

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