As of January 1, 2026, access to all Procurement U courses is a benefit of NASPO and Procurement Professionals Alliance (PPA) membership.

To learn more about PPA membership, visit their website here.  

 

Course Description:

This Procurement U online course is designed to provide public procurement professionals with a basic understanding of key performance indicators (KPIs) and their application within the context of procurement. The course defines KPIs, offers procurement-specific examples, and discusses critical steps in the KPI development process.

Suggested Audience: 

Chief Procurement Officers (CPOs) and other public procurement leaders responsible for setting department-level goals, as well as other public procurement professionals involved in monitoring the performance of projects.

Goal(s): 

To guide public procurement officials in understanding the fundamental characteristics of KPIs and how they can be used to drive the performance of staff and suppliers.

Learning Objectives:

Upon completion of this course participants will be able to:
1. Identify characteristics of effective key performance indicators (KPIs) for public procurement programs or projects
2. Describe essential steps to consider when implementing new KPIs in procurement

Contact Hours: 2

IACET CEUs: .2

Course Syllabus