Statistical Process Control

Statistical Process Control

Contact Hours: 
This course offers 5 contact hours for continuing education credit.

Pricing: 
$55.30 for all users.

Access Time:
365 Days

Description

Statistical Process Control is all about boosting quality. Quality management can not only deliver value to customers and stakeholders, it can also enable data-driven decision making that helps organizations gain a competitive advantage in the marketplace. This intermediate-level course will introduce the basics of quality management, explaining the difference between quality control and quality assurance, providing methods for application of analysis, showing different applications of the Seven Basic Quality Tools. It all culminates in a brief case study, which illustrates the concepts covered.

Upon completion of this course participants will be able to:

  1. Describe principles that help guide quality management activities
  2. Use the Plan-Do-Check-Act cycle to coordinate work and implement change
  3. Explain the differences between quality control and quality assurance
  4. Create a SIPOC diagram to help visualize work as a process
  5. Explain the role that metrics and statistics play in measuring and controlling work processes
  6. Apply analysis and planning approaches to quality
  7. Explain how the Seven Basic Quality Tools are used to monitor and control quality processes
  8. Use the Seven Basic Quality Tools to process and sort non-numerical data
  9. Use the Seven Basic Quality Tools in combination to create powerful plans and solutions to quality problems
  10. Describe various quality management programs
  11. Employ quality management tools based on a brief case study

Notes:

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

Online Classes

The Procurement U Learning Management System (LMS) is your gateway to the best in public procurement education. New to Procurement U? Sign up for free today!

Upcoming TrainingsVirtual, Instructor-led

NASPO ValuePoint provides the highest standard of excellence in public cooperative contracting.

We use cookies to improve user experience, help personalize content, and analyze website traffic. Some of these cookies may transmit information to third parties to analyze website traffic. By using this site, you agree to the use of cookies to collect information on naspo.org. Read our Privacy Policy to learn more. To manage your Cookie Preferences, please access these through your Browser settings.
Search
Generic filters
Exact matches only