Type : self-paced, online Access Time : 365 days from enrollment

Description : At the core of strong leadership is the ability to communicate effectively. But many leaders focus solely on their spoken words while ignoring the impact of their nonverbal cues, including facial expressions, hand gestures, body movements, and eye gaze. By understanding the impact of body language, leaders can learn how to communicate in a way that builds and sustains positive relationships with employees, clients, and business partners. This course will provide leaders with tips for reading body language and using it to exude both strength and warmth. The course also addresses gender stereotypes and cross-cultural body language and explores the role of body language in virtual communication.

Learning Objectives :

1. Define leadership and identify the essential leadership skills
2. Explain how body language impacts leadership
3. Read basic body language cues
4. Use body language to exude warmth and empathy
5. Consider how to be an inclusive leader through active listening
6. Demonstrate charisma through body language
7. Use body language effectively when negotiating
8. Explore ways to use body language to debunk gender stereotypes
9. Identify body language norms across various cultures
10. Consider how to improve cross-cultural competencies
11. Manage body language during a video conference

Contact Hours : This course offers three (3) contact hours for continuing education credit.

CEUs : .3

Key Features :

• Mobile-friendly
• Audio-enabled
• Badge and credit-awarding
• Real-world case studies
• Fully accessible
• Games & Flashcards
• Expert-supported
• Video content

Refund Policy: You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Notes:

Estimated time to complete: 3 hours

• This course does not require any additional purchases of supplementary materials.
• Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®

• Technical PDUs: 1
• Leadership PDUs: 2
• Strategic/Business PDUs: 0

PfMP®

• Technical PDUs: 0
• Leadership PDUs: 2
• Strategic/Business PDUs: 0

PMI-ACP®

• Technical PDUs: 0
• Leadership PDUs: 2
• Strategic/Business PDUs: 0

PMI-PBA®

• Technical PDUs: 0
• Leadership PDUs: 2
• Strategic/Business PDUs: 0

PMI-RMP®

• Technical PDUs: 0
• Technical PDUs: 0
• Leadership PDUs: 2

PMI-SP®

• Technical PDUs: 0
• Leadership PDUs: 2
•     Strategic/Business PDUs: 0

This course is neither created nor hosted by NASPO. By clicking on the link to begin this course, you will be redirected from NASPO’s Learning Management System to the course site maintained by a third party for which NASPO expressly disclaims any warranty or liability. Furthermore, the viewpoints reflected or expressed in the course materials are the viewpoints solely of the course creator, and do not reflect the viewpoints of NASPO or its staff.