NASPO Research Publications

Introduction to Service Contracts

Introduction to Service Contracts

Course Description: 
This course is designed to help current public procurement professionals understand the role and use of contracts for services. This will include covering the purpose and distinguishing elements of service contracts in a public procurement environment. Furthermore, learners will explore the process for developing service contract specifications and statements of work. The course will also mention common challenges faced in the development and administration stages. Finally, strategies for resolving these potential issues will be presented. 

Suggested Audience: Procurement Assistants (administrative support, warehouse inventory manager, warehouse inventory support staff) and buyers (entry-level buyers, intermediate buyers)

Goal(s): 
To provide procurement officers with an understanding of the fundamental concepts of the use of service contracts in state procurement.

Learning Objectives: 
Upon completion of this course participants will be able to: 
•    Describe the purpose of a service contract and its role within state procurement
•    Distinguish key differences between service contracts and contracts for commodities  
•    List elements to be included in service contract specifications and statements of work. 
•    Identify common challenges and potential solutions related to the use of service contracts. 

Delivery Method: Web Based Training (WBT) - Self Paced
Contact Hours: 2
Registration: $70 Standard Rate; $40 Discounted Rate

Click here for the course syllabus.



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