Section 1: Introduction

IT Procurement Work Group
Purpose: Develop a set of recommended model terms and conditions for use in IT goods and services procurements. Research the causes of IT Procurement failures, best practices for these procurements and recommendations from the private sector where possible. The work of this Task Force will assist state technology procurement officials and their staff to guide them as they develop standards, product specifications and policies for the procurement of IT goods and services.

This Resource Guide is intended to be an overview of resources related to state IT procurement issues. A few industry links are noted in the Guide as it is important to be aware of the industry's perspective on IT issues.

Please pass along any links or resources you feel would contribute to the understanding of the issues involved in IT procurement via the "comments" button on this page.

NASPO IT Procurement Survey Fall 2009
Summary
Survey

Section 2: Problems of IT Procurement

The Fall 2009 NASPO IT Procurement Survey outlined several challenges facing state procurement officials. The issues most cited by survey respondents included:

liability issues
project management
contract management
lack of competition for IT procurement projects

The items below address these and other issues related to IT procurement.

IT Procurement Defined
How IT is governed at the state level - Center for Technology in Government
North Dakota definition of IT procurement

What the Industry Says:
Understanding IT procurement contracts - Computer Economics

States' IT Procurement Challenges –Terms and Conditions, Project Management
Nebraska Project Management Resource Guide
Best Practices Statement: Project Management - Government Technology
Flexible Procurement Terms Help States Boost Competition for IT Contracts Government Technology
NASPO IT Terms and Conditions Survey -June 2010
WSCA Model IT Terms and Conditions - Coming Soon

What the Industry Says:
Managing the IT procurement process - IT Today

Licensing intellectual property

Section 3: A Review of State IT Procurement Experiences

The section below presents linked to case studies and analysis of state IT procurement experiences.

Tech America study
Tech America: Reforming IT contract Terms and Conditions
Limitations on Liability in State Contracting
Constitutional and Statutory limitations on State and Local Procurement Liability - State of North Carolina
State Public Policy Group: Limitation on Liability in Iowa

Section 4: Moving Forward: Strategies for Success

The items below highlight individual state and multistate analysis of best practices and lessons learned in the area of IT procurement.

Best Practices - State Of Arkansas

New Project Management Strategies
Enterprise-Wide IT Projects: Best Practices and Lessons Learned - New York State Executive Forum
NGA Information Technology Procurement Reform

Scope of Work
What the Industry Says:
Basic document outlining how to write a sound Scope of Work document - Computerworld

In-State IT Procurement Forum
Liability Key Issues: State of Oregon
New Initiatives in State Procurement: the Oregon Experience
IT Procurement Reform in California
Overview of IT Procurement Reform in California

Section 5: Resources

Below are other helpful resources related to IT Procurement.

Links to Case Studies/Reports
ABA State and Local IT Liability Webinar
NASCIO information - National Association of State Chief Information Officials